Supervise donor recruiters and administrative staff of Winston-Salem Service Area for annual collection of 92000+ units of blood; day-to-day operations, employee management, blood drive coordination with collections staff, hire staff.

Continued responsibilities as a recruitment representative with added responsibilities of presentations about trends in the industry, mentoring and training new representatives, and research and development of our service area’s market.

Organize blood drives in assigned territories including American Red Cross chapters of Surry, Ashe, Alleghany, Northwest North Carolina (Yadkin County), and High Point/Thomasville. Annual goal an average of 9,300 units.

Created marketing proposals for new project advertisements, lead formal interview technique seminars and helped present materials to prospective clients. Also created graphic presentations.