Ashley Hampton

Ashley Hampton Email and Phone Number

Senior Business Operations Analyst @ Oracle
redwood shores, california, united states
Ashley Hampton's Location
Kansas City Metropolitan Area, United States
Ashley Hampton's Contact Details

Ashley Hampton work email

Ashley Hampton personal email

n/a
About Ashley Hampton

I have been working in different areas of Customer Service for over 10 years. I started out working for the grocery and retail industries where my motivation to help people was enhanced. I received a Bachelor of Arts in Sociology in order to study people to get a better understanding of their wants and needs. Out of college, I worked for an outsourcing company assisting Sprint with their consumers regarding their financial hardships. This step allowed me to step into a more active training role with assisting with new hire classes. I eventually moved on to OptumRx where I started an entry-level position on the phones taking orders for mail ordered prescriptions. In less than 2 years, I was sought out to apply for the trainer position. I have mastered this position over the last 3 years. Throughout my training experience here at OptumRx, I have had the privilege to attend several courses offered through in order to obtain additional skills and enhance others. I have received a national trainer certification, attended a leadership course, and have traveled several times to assist with trainings for major clients. I am now seeking to move on to the next step in my career, whatever that is, while helping the next person!

Ashley Hampton's Current Company Details
Oracle

Oracle

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Senior Business Operations Analyst
redwood shores, california, united states
Website:
oracle.com
Employees:
184101
Ashley Hampton Work Experience Details
  • Oracle
    Senior Business Operations Analyst
    Oracle Oct 2022 - Present
    Kansas City, Missouri, United States
  • Cerner Corporation
    Senior Business Operations Analyst
    Cerner Corporation Oct 2021 - Feb 2023
    Kansas City, Missouri, United States
  • Cerner Corporation
    Program Manager
    Cerner Corporation Jun 2019 - Oct 2021
    Kansas City, Missouri, United States
    Coordinated event needs for in-person VA training sessions held in Kansas City, MO. Managed classroom logistics from a technical and inventory standpoint. Liaison between my team and A/V team to be current on the best technology available for classroom and virtual training. Also completed and managed programmatic tasks to ensure training was successful.
  • Cerner Corporation
    Senior Learning Consultant
    Cerner Corporation 2018 - Jun 2019
    Kansas City, Missouri Area
    Worked on a new VA project to assist a team to prepare targeted VA health informatics and analytics leaders and practitioners with current knowledge, skills and attitudes necessary to capitalize on and advance the capabilities and value of Electronic Health Record Modernization transformational innovation.
  • Quest Diagnostics
    Telephone Interviewer
    Quest Diagnostics Nov 2021 - Mar 2022
    Lees Summit, Missouri, United States
    Inbound and outbound interactions with customers who applied for life insurance. Completed health history interviews with them as a step in their application process to be submitted to the Underwriting Dept.
  • Optum
    Training Specialist
    Optum Aug 2015 - Dec 2018
    Overland Park, Kansas, United States
    Served as an Operational Trainer for OptumRx, pharmacy benefit manager. Facilitated classes for newly hired advocates, teaching them how to process prescription mail orders and explain mail and retail prescription benefits for customers. In additon, assisted with operational tasks during training timeframe to help manage the advocates. Assisted with design team with content creation and modifcations. This role did involve some travel.
  • Optum
    Customer Service Advocate
    Optum Nov 2013 - Aug 2015
    Overland Park, Kansas, United States
    Processed prescription mail orders for customers at OptumRx. Reviewed mail and retail prescription claims. Explained prescrition benefits to customers. Held a team lead role. Reviewed quality evaluations for other advocates, occassionally assisted in training classes, and assisted supervior with operational tasks.

Ashley Hampton Education Details

Frequently Asked Questions about Ashley Hampton

What company does Ashley Hampton work for?

Ashley Hampton works for Oracle

What is Ashley Hampton's role at the current company?

Ashley Hampton's current role is Senior Business Operations Analyst.

What is Ashley Hampton's email address?

Ashley Hampton's email address is as****@****ner.com

What schools did Ashley Hampton attend?

Ashley Hampton attended University Of Missouri-Columbia.

Who are Ashley Hampton's colleagues?

Ashley Hampton's colleagues are Charles Hu, Charlotte Adey, Humer D, Rishi Raj Verma, Remus Costache, Heena Arora, Akhila ..

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