Ashley Hampton Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, California, Us

Migrated backend resources from Heroku to AWS.Built out infrastructure using AWS CDK for IaC.Architected multi-account governance using ControlTower.Managed team agile practices, 1-on-1s, performance reviews, employee on/offboarding, and sprint planning.Performed multiple, complex data migrations without loss of data and minimal downtime.Monitored and patched vulnerabilities to minimize potential security incidents.Planned and implemented multi-regional architecture to allow faster responses, improve disaster recover/redundancy, and support data residency.Managed SOC 2, ISO 27001, and PCI compliance certifications.Built an internal PR validation and repository management tool in Rust.Implemented on-call rotation using PagerDuty.Developed CI/CD using CodeDeploy and CodePipeline.Improved PDF exports to support emojis and RTL text.Monitored infrastructure security using GuardDuty, SecurityHub, and Inspector.Built metrics dashboard using CloudWatch.Created a TUI for automating common developer tasks in AWS using Rust.Worked with Ruby, Python, Kotlin, Rust, Golang, Bash, and Docker.

Built cross-platform mobile application for iOS and Android.Wrote native code in Objective-C, Swift, and Java.Deployed multiple backend microservices written in Golang.Architected a fully cloud-formed and containerized infrastructure on AWS.Integrated release pipelines for every service from push to deploy.Contributed to open source client libraries to support features detailed by relevant RFCs or documentation.Implemented end-to-end request tracing for performance and error analysis.Created an internal IdP service backed by OpenLDAP for managing PKI credentials.Developed a tool to ensure compliance of domain and DNS records.Worked with Golang, Dart, Python, Objective-C, Swift, Java, Flutter, Bash, PostgreSQL, and Docker.

San Francisco, California, Us

Supported engineers and provided guidance regarding application performance, architecture, and development practices.Utilized on-call pager rotation to ensure site reliability.Architected and maintained AWS infrastructure across multiple environments.Converted hosts configured by Puppet to Saltstack.Automated core infrastructure tasks.Enabled developers to create ad-hoc deployment environments by automating cluster lifecycles.Generated CPU flame graphs using perf in a Docker overlay to profile performance issues of existing microservice containers.Developed an automated vulnerability scanner for Docker containers.Migrated bespoke schema management to an open source solution for both MySQL and PostgreSQL.Provided automated schema diagram generation for all database migrations as part of release process.Worked with Java, Python, Ruby, Perl, Bash, Spring Boot, Docker, Consul, Vault, Puppet, and Salt.

San Francisco, Ca, Us

Formed and led DevOps team to redefine both operations and development practices.Managed daily standups and prioritized tasks based on company needs.Worked with external contractors to ensure projects were completed and met our quality standards.Built a chat bot in Python to improve team communication and morale.Dockerized applications and provided a CI/CD pipeline using Jenkins.Planned and refactored monolithic Java application into microservices.Migrated microservices to a containerized environment using Docker and AWS.Built a dynamic image cutting service in Python backed by DynamoDB, S3, and SQS.Implemented application analytics using StatsD, Graphite, and Grafana. Managed hosts configured with Puppet and Saltstack.Monitored systems using PagerDuty, CloudWatch, Grafana, and Nagios.Helped facilitate department transition from SVN to Git source control.Created a live commenting system in Python using WebSockets.Built core RESTful APIs for OnSugar, PopSugar, ShopStyle, and mobile applications.Developed Flash video plugins for Ooyala and JWPlayer as part of eCommerce solutions.Upgraded outdated password security to match industry best practices.Converted Ant build scripts to Gradle.Created an asynchronous, resumable video uploader in JavaScript using S3.Handled 3rd-party video ingestion integration.Maintained cross-platform mobile apps.Developed a social game on Facebook: PopSugar's Retail Therapy.Implemented core infrastructure and retailer-specific features.Worked with PHP, Java, Python, Erlang, AS3, MySQL, PostgreSQL, jQuery, and Drupal.

Developed games, ads, and websites for clients.Clientele included AOL, People.com, National Geographic, R.L. Stine, and Minyanville.

Tampa, Florida, Us

Supervised phone-based Customer Service Representatives (CSRs).Handled irate customers and support escalations.Monitored calls and gave Quality Assurance feedback to CSRs.Provided CSRs with performance reviews up to and including termination.Managed customer support emails using an off-the-shelf templating system.Supported employees at remote office in the Philippines during daily handovers.

Computer Science

Computer Science