Manager, Customer Success
Current
May 2022 - Present
AeroLeads people directory · profile
Ashley Hunter Email & Phone Number
Manager, Customer Success
at
Benefitfocus
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager, Customer Success
Location
Charleston County, South Carolina, United States
Company size
Who is Ashley Hunter? Overview
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Quick answer
Ashley Hunter is listed as Manager, Customer Success at Benefitfocus, a company with 1288 employees, based in Charleston County, South Carolina, United States. AeroLeads shows a matched LinkedIn profile for Ashley Hunter.
Ashley Hunter previously worked as Customer Success Manager at Benefitfocus and Team Lead at Benefitfocus. Ashley Hunter holds Bachelor Of Arts (B.A.), Business Administration And Management, General And Spanish Major from College Of Charleston.
Company email context
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Benefitfocus
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Profile bio
About Ashley Hunter
Ashley Hunter is a Manager, Customer Success at Benefitfocus. She is proficient in Spanish.
Current workplace
Ashley Hunter's current company
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Benefitfocus
5 roles
Ashley Hunter work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
- Manage the largest and 2 most dynamic employing units for North Carolina State HealthPlan. Provide quarterly trainings, prioritize any issues, run the weekly calls, and plan and manage all Open Enrollment tasks
- Consult closely with clients on their internal payroll systems (SAP, Banner, Lawson) to make sure our two systems align and function as expected
- Gather and maintain customer requirements to identify areas of improvement
- Compile data to discover, design, and implement process documentation for old andnew processes
- Produce data scripts and utilize information from them to find conflicts regardingemployee/retiree benefits and correct as necessary
- Run reporting for clients to analyze service center enrollment metrics, HR admin servicecenter metrics, and to identify trendso Utilize Salesforce and NetSuite for metrics and tracking
Jun 2018 - May 2022
Team Lead
-Manage a team of agents, including tracking daily adherence reports-Analyze company software to create and implement performance enhancement processes to team members-Handle escalated customer inquiries and proactively resolve various issues-Collect monthly statistics and deliver performance review for all team members-Retain all business rules for.
May 2017 - Jun 2018
Benefits Administrator
-Providing excellent customer care and support to clients that are utilizing an online benefits enrollment application-Manage client relationship with HR administrators and insurance carriers to help support employees-Asses issues in order to reach solutions in a timely manner-Provide assistance with benefits explanations and navigating platform -Expert.
Aug 2015 - May 2017
Marketing Assistant
-Prepared their fundraising campaigns by providing creative and innovative solutions in a team environment. -Researched and organized data as well as work on social media sites to advocate the organization to the Charleston community as well as others across the nation.
May 2014 - Jan 2015
Team & coworkers
Colleagues at Benefitfocus
Other employees you can reach at benefitfocus.com. View company contacts for 1288 employees →
NS
Natashia Shine
Colleague at Benefitfocus
North Charleston, South Carolina, United States, United States
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BW
Brad Whalen
Colleague at Benefitfocus
Charleston, South Carolina, United States, United States
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ME
Makayla Evers
Colleague at Benefitfocus
West Des Moines, Iowa, United States, United States
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ER
Estefania Rincon
Colleague at Benefitfocus
Mount Pleasant, South Carolina, United States, United States
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RC
Ron Churches
Colleague at Benefitfocus
Greenville, South Carolina, United States, United States
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SH
Savannah Humphrey
Colleague at Benefitfocus
Goose Creek, South Carolina, United States, United States
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CD
Caroline Davenport
Colleague at Benefitfocus
Cayce, South Carolina, United States, United States
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BD
Beth Detullio
Colleague at Benefitfocus
Mount Pleasant, South Carolina, United States, United States
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LK
Lauren Krey
Colleague at Benefitfocus
Charleston, South Carolina, United States, United States
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ZK
Zachary Kidd
Colleague at Benefitfocus
Charleston, South Carolina, United States, United States
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Natashia Shine
Colleague at Benefitfocus
North Charleston, South Carolina, United States, United States
View →
BW
Brad Whalen
Colleague at Benefitfocus
Charleston, South Carolina, United States, United States
View →
ME
Makayla Evers
Colleague at Benefitfocus
West Des Moines, Iowa, United States, United States
View →
ER
Estefania Rincon
Colleague at Benefitfocus
Mount Pleasant, South Carolina, United States, United States
View →
RC
Ron Churches
Colleague at Benefitfocus
Greenville, South Carolina, United States, United States
View →
SH
Savannah Humphrey
Colleague at Benefitfocus
Goose Creek, South Carolina, United States, United States
View →
CD
Caroline Davenport
Colleague at Benefitfocus
Cayce, South Carolina, United States, United States
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BD
Beth Detullio
Colleague at Benefitfocus
Mount Pleasant, South Carolina, United States, United States
View →
LK
Lauren Krey
Colleague at Benefitfocus
Charleston, South Carolina, United States, United States
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ZK
Zachary Kidd
Colleague at Benefitfocus
Charleston, South Carolina, United States, United States
View →
3 education records
Ashley Hunter education
Bachelor Of Arts (B.A.), Business Administration And Management, General And Spanish Major
Education record
Weston High School
Education record
University Of Sevilla
FAQ
Frequently asked questions about Ashley Hunter
Quick answers generated from the profile data available on this page.
What company does Ashley Hunter work for?
Ashley Hunter works for Benefitfocus.
What is Ashley Hunter's role at Benefitfocus?
Ashley Hunter is listed as Manager, Customer Success at Benefitfocus.
Where is Ashley Hunter based?
Ashley Hunter is based in Charleston County, South Carolina, United States while working with Benefitfocus.
What companies has Ashley Hunter worked for?
Ashley Hunter has worked for Benefitfocus and Custom Development Solutions, Inc..
Who are Ashley Hunter's colleagues at Benefitfocus?
Ashley Hunter's colleagues at Benefitfocus include Natashia Shine, Brad Whalen, Makayla Evers, Estefania Rincon, and Ron Churches.
How can I contact Ashley Hunter?
You can use AeroLeads to view verified contact signals for Ashley Hunter at Benefitfocus, including work email, phone, and LinkedIn data when available.
What schools did Ashley Hunter attend?
Ashley Hunter holds Bachelor Of Arts (B.A.), Business Administration And Management, General And Spanish Major from College Of Charleston.
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