BHRT - Pellet Therapy and industry-leading training. We offer comprehensive support, from training to marketing, pellet sourcing, nutraceuticals, ensuring seamless integration of BHRT Pellet Therapy and BellaVita Draw.Customer SuccessAffiliate programOutreachEvent managementOperations developmentProject Management

Management- Lead & develop a team of 15-20 performance coaches and oversight of 900-1500 client experiences • Brainstorm, mapping and implementation for product and process improvement • Creating opportunities for employees to socialize and connectCustomer Success- Virtual programming, instruction and fitness tracking • Assistance with learning, navigation and usage of the app to ensure clients are getting the most out of their app experience • Motivation, fitness education, flexibility of training schedule and connection to proper tech or hardware helpOnboarding- New Employee trainings and mentorship and conducting new applicant interviewsOutreach- Finding and qualifying partnership leadsPartnership Success- Partnership activations, support and operations

Copy writing for Blogs, Websites and Product Descriptions. Most projects were tech industry companies.

Sales-Responsible for reaching out to leads and new business-new client assessments-management of the assessment and sales team-Updating sales SOPsMarketing-Research, schedule, plan and attend outreach, events, and workshops-Seek out and foster B2B Partnerships -Develop marketing plan -Create loyalty program-Create winback and referral program

• Customer service and assisting members• Personal Training• Fitness Evaluations• Movement assessments (TPI, FMS, Other)• Floor and equipment maintenance and operations • Program writing• Write two magazine articles per year• Create two incentive programs or fitness/health challenges per year• Contributions to monthly bulletin board themes and information• Occasionally speaking with vendors and ordering equipment• Led junior strength and conditioning classes for two years• Co-led and co-wrote "FUNdamentals of Strength and Conditioning" Camp for junior members • Substituted other classes such as Queenax functional training, boxing, TRX, bootcamp, senior strength and mobility class• Various assignments for gym improvement, maintenance and member experience

• Hiring and training referees and supervisors• Oversight and scheduling of 28 employees• Providing customer service and resolving issues with both staff and participants • Organizing and leading meetings for team captain orientations• Maintenance and changing of rules and policies• Ordering new equipment