- In charge of the information or data flow between an organization and the general public via email and phone communication with customers, as well as social media, marketing platforms- Lead a team of communication, marketing, and design professionals- Developing a cohesive communications strategy.- Projecting a positive company image to the public through dialogue via phone, email, and messaging.- Performs all scheduling and billing for customers and staff relations- Ensuring quality control of all information released

- Handle authorization submissions and follow ups for all Insurance Payors including Medicare, Medicaid’s, HMO and PPO’s-Answers incoming calls received and provide appropriate call/case handling.-Documents case status, actions, and outcome in the Pre-Authorization Support contact management database utilizing who, what, where, when, how-Responsible for notifying the appropriate internal departments based on receipt of information that department needs to be aware of including complaint handling/ adverse event notifications-Easily manages multiple authorization requests at once-Utilizes customer service skills in engaging with customers, communications with Sales representatives, and working in teams in a call center environment to expedite processing of cases

- Provide direct assistance to Director with task such as billing, marketing, scheduling, and communications.- Proficient with Microsoft Office, Excel and Google products.- Manage and provide direct line of communication for staff, students, and teachers via prompt and efficient emailing.

- Provide direct assistance to Director with task such as billing, marketing, scheduling, and communications.- Proficient with Microsoft Office, Excel and Google products.- Manage and provide direct line of communication for staff, students, and teachers via prompt and efficient emailing.