Region: North America

Worked with Account Managers to generate RFP, RFQ and budgeting requests as needed containing Steelcase, Coalesse and other manufacturer's products.Provided accurate pricing using valid pricelists, CDAs and qualifying discount structures to meet furniture specifications required by customers.Managed order process from quote initiation to completed installation of product.Co-ordinated invoicing, deposit collection and invoice distribution between finance department and client. Handled shipment and delivery of product from initial order phase to warehouse. Collaborated with operations to confirm product arrives to delivery agent/installer and is scheduled with client for final installation.Provided client updates at all pertinent order phases, including tracking and finalization of project.Followed up with client when necessary to resolve damages or missing product.Upon completion of delivery/installation, managed billing of order in entirety with Finance.Compiled weekly reports for account managers of all open and ongoing projects, orders and quotes. Managed Projected Billing Report on a weekly basis.Built relationships with over 30 manufacturers to provide competitive pricing, lead times and product quality according to client needs.

Managed $4.6M floor department (YTD), June 2014 – present.Managed $7.94M accessories department (YTD), June 2014 – present.Managed $17.4M lighting department July 2013 – June 2014, with 16.0% increase in sales through June 2014.Maintained company fiscal calendar, including demand sales plan, shipping totals and sales events.Generated purchase orders to support in stock sales programs.Provided regular forecast to core vendors on collection and SKU level.Submitted purchase orders for all ELT (Extended Lead Time) and SPO (special - custom orders).Processed purchase orders for all studio and photo sample requests, expediting shipments as needed.Maintained vendor relations with over 160 vendors worldwide throughout order process and new item launch.Presented quarterly line plan to VP of Merchandising and VP of Inventory to justify quarterly spending on Department, Collection and SKU levels.Maintained Department Financial Forecast (OTB/Rolling).Reviewed collection performance, discontinuing products with non-moving stock and decreasing sales.Determined MOQs, sales plans and costs of new items with respective buyers and Product Development team to optimize profitability and margins.Maintained item forecasts and revised inventory purchases to maintain optimum inventory flow.Met regularly with Imports team to confirm shipment status and container ETAs for Purchase Orders.Collaborated with Finance and Receiving Teams to resolve open discrepancies.

· Developed and maintained an updated Open Orders Report, complete with accurate lead times, production dates, delivery schedule and status of all placed Contract orders· Assisted in Delivery, Returns and Exchange processes to ensure product is delivered correctly and funds are appropriated accordingly· Managed daily communications of product and sales information between regional Contract Sales Representatives and over 40 vendors through the United States, Asia and Europe Provided accurate shipping quotes for all imports, direct shipments and all special Contract orders. Drafted DWR Contract Policy Guide for the Contract Department: includes responsibilities and all pertinent policies related to Contract Sales Representatives and Contract Operations Worked with finance and sales to determine payment terms and order fulfillment for contract clients Handled placement, execution, and delivery of all Contract Purchase Orders directly with vendors - Collaborated with multiple departments and A&D Vice President to implement contract policy department changes Assisted in training A&D Sales Representatives and Contract Customer Service Team