Carry full caseload for client families in need of financial, counseling, and skills services. Provide financial assistance to families in crisis situations. Advocate for children and young adults. Work closely with other services units, to ensure that all resources are being used, for the betterment of client and family.

Interview and assess clients requesting Food and Nutrition Services. Verify and budget all income and expenses. Process cases and recertifications within a timely manner.

Provided case management and referral services to clients who were in need or resources and information for employment, debt management, education, and residency relocation.Offered financial assistance through federally funded grant, to clients who were affected by the recent economic downturn (employed and unemployed populations).Supported Director of Employment and Training with interviewing and selection processes for new case management and intake specialist positions.Worked… Show more Provided case management and referral services to clients who were in need or resources and information for employment, debt management, education, and residency relocation.Offered financial assistance through federally funded grant, to clients who were affected by the recent economic downturn (employed and unemployed populations).Supported Director of Employment and Training with interviewing and selection processes for new case management and intake specialist positions.Worked closely with outside agencies to follow up on client services and to ensure that services had not been duplicated, resulting in fraud. Show less

Assisted in maintaining a local computerized system of client activities/services to meet standards for the American Recovery and Reinvestment Act.Prepared reports and other documentation required by grant funding source.Provided referrals and gave additional information to eligible client families.

Created the New Employee Quick Reference Handbook.Assisted case managers with in-home reviews, intakes, and other needs assessments.Aided with case notes and Medicaid billing for client needs.

Completed cash register transactions, prescription preparation and client phone calls.Updated client's profiles including: change of address, insurance, and allergic reactions.