Ashley Large Email & Phone Number

• Lead Analyst and Subject Matter Expert for the Outpatient Billing Application working closely with Revenue Cycle and Billing Office management teams for over 1,600 clinics and three central billing offices.• Lead CBO and Clinic team Business Analysts by providing training, answering questions and giving guidance on CBO and Clinics applications as well as reviewing current support processes and implementing process improvements when possible to review• Provide knowledge of database structure, system functionality and workflow of the patient billing system to Business Intelligence and Development teams for data warehouse, automation and reporting projects• Gather requirements for HL7 Interfacing (ADTIN, ADTOUT, DFT, ORU) as well as manage implementation between third party vendor and provider. • Key Accomplishments include implementation of Direct Messaging solution for Outpatient Division, implementation of New Patient Registration; a single point of registrations solution, RT conversion to Authenticate via AD, CBO process automation via Boston, RT reporting via My Reports and translation of report queries from TCL/D3 to SQL during database migration.

Camp Hill, Pa

• Supervise the operations of the Support Department that provides support end users to the Child Accounting and Profile System (CAPS) for County Children and Youth Departments in Pennsylvania• Manage the implementation of CAPS for new clients by coordinating database conversions for CAPS between client and development team• Gather enhancement requirements and create system requirements documentation• Complete data requests by creating and executing SQL queries using Oracle PL/SQL• Perform consulting visits to review business processes and complete assessments of CAPS utilization • Coordinate End User testing of system enhancements• Perform training for CAPS (Fiscal and Case Management modules)• Provide third tier support to end users by resolving issues in a timely manner• Identify staff training needs and assist in employee development

Allentown, Pennsylvania Area

• Provided operational procurement services to internal customers for Marketing, Sales, and Professional Services related purchases • Advised internal customers on modifications from original requests • Filed, updated, negotiated and signed local agreements • Actively participated in the validation of the sourcing strategy implementation approach and theimplementation of new contracts • Supported global and regional sourcing implementations for procurement databases • Worked with internal customers and suppliers in order to resolve issues related to invoices, damaged/ returned goods, and delivery performance • Reviewed purchase requisitions and identify sources of supply for spot buys

Camp Hill, Pa

• Provided support to end users for the Child Accounting and Profile System (CAPS) • Identified, researched, and resolved technical problems while documenting and tracking problems in a timely manner• Managed the implementation of the CAPS for new clients • Assisted in managing client needs and requests • Completed data requests by creating and executing SQL queries using Oracle PL/SQL• Assisted in the design, development, and implementation of custom applications • Completed expense reporting, assisted in the completion of invoices, and completed other administrative tasks as needed

• Provided second-tier support to end users (Ceridian Time and Attendance, Ceridian HR & Payroll, Ceridian Self-Service , Achieve PathLinks, Pervasive, Healthmedx Webcare)• Identified, researched, and resolved technical problems related to EDI Submissions involving CPT coding, modifiers and ICD-9 codes • Tracked and monitored problems to ensure timely resolution using BMC software• Reviewed, analyzed, and evaluated business systems and user needs • Assisted in the implementation of third party applications • Assisted in the design, development, documentation and implementation of custom applications• Tested claims, billing and payroll releases prior to production roll out