Ashley Melton Email and Phone Number

PROPERTY MANAGER is fully accountable for all property operations. Effectively manage and coordinate persons, activities and available resources in order to accomplish property objectives as set forth by the property supervisor and property owner.These objectives will include maximizing occupancy levels and property values.The manager is responsible for staying within the established budget guidelines throughout the year.Ensures that all rents are collected when due, and posted in a timely manner.Provides constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance.Manager is responsible for approving and submitting all invoices to corporate office for payment in accordance with the company purchasing policies.Trains, motivates, supervises, and hires and terminates (in conjunction with Regional Manager/Upper Management) all on-site staff in order to achieve operational goals of assigned property.This includes new employee indoctrination, annual performance reviews, review and approval of timesheets via Paylocity, instructing and advising on-site staff of employee procedures and guidelines.Conducts on-going training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis.Attends scheduled corporate management meetings.Maintains records on all aspects of management activity on a daily, weekly and monthly basis.Submits required reports to corporate office on a regular basis.Maintains positive customer service attitude.Makes periodic inspections with residents of move-in/move-outs.Reviews all notices to vacate to determine the cause of the move-out.Initiates and implements policies/procedures to maintain resident communications; e.g., complaints, service requests.

Under the general supervision of the Property Manager, the Assistant Manager's primary responsibility is to support the Property Manager in all phases of the operation including, but not limited to, general property administration, leasing, maintenance, and property operationsAssist in the preparation of monthly variance reports and provide other financial reporting information as required by the Property ManagerInspect property regularly to ensure communities' presentation meets company standardsPrepare resident's welcome package and letterPrepare all appropriate forms for accounting adjustmentsPrepare move-out reconciliation form for Property Manager's approval to remove vacating residents from computer systemMaintain securities access system, if applicable, issues security/access cardsMonitor expenditures through purchasing and inventory controlMaintain open communication with Property Manager and Maintenance SupervisorContribute to cleanliness and curb appeal of the community on continuing basisProvide rental assistance to leasing staffEnsures that all rents are collected when due, and posted in a timely mannerHandle delinquency in a timely fashion, file and represent company in landlord-tenant court if necessaryManage and train leasing staffEnsure all maintenance functions are handled in a timely and effective manner

Responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records.

Leasing for student housing for university of science and university of PennAssist with leasing, resident concerns and related activities.Assist with student housing open house for rentals in our portfolio .Complete new lease up for current and new student buildings.Complete all sales calls, successfully scheduling appointments for first time visits and re-visits. Record all telephone and in-person visits on appropriate reports and follow-up in a timely manner.Perform leasing outreach, prospecting and lead generation, showing apartment homes and processing applications.

Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).Immediately record all telephone and in-person visits on appropriate reports.Inspect models and available "market ready", communicate related service needs to Property Manager.Update availability report, process applications for approvals.i.e., credit check, rental history, etc.) •Immediately follow-up on prospects that did not close and a empt toclose sale again.If unable to help prospect, refer them to sister communities to meet prospect's needs.Secure new resident's signature(s) on appropriate paperwork prior to move-in.Orient new residents to community.Assist in monitoring renewals.Distribute and follow-up on renewal notices.Represent the company in a professional manner at all the times.

Successfully assist the leasing & resident relations dept's in day-to-day operations.Assist with resident concerns and related activities.Conduct market surveys of other comparable communities.Complete all sales calls, successfully scheduling appointments for first time visits & re-visits.Complete all pre-move in inspections for new move-ins ensuring apartment turn meets & exceeds Aimcounit minimum standards.Knowledge and compliance with community rental information & Federal and State Fair HousingGuidelines.Prepare move-in packages and conduct resident move-in orientation.Perform leasing outreach, prospecting and lead generation, showing of apartment homes, and processing ofapplications.

Frequent cold calling and appointment se ing.Successfully called existing customers to generate sales.Assisted new applicants with application process, answer questions and qualify potential temporaryemployees regarding eligibility for work.Successfully handled dispatch by preparing work tickets.Distributed safety equipment to employees based on delegated role for the day.Selected employees for job assignments and directed them to the job site locations.Input, maintain, and follow up on account receivables.Process credit applications and set credit limits.Assisted in worker payout and process payroll from completed work tickets

Contributed to overall operations of orders placed by client & administration on the warehouse level.Successfully assisted with picking of orders to be assembled and shipped to client.Assisted with labeling packages to be shipped.