Organized, deadline-oriented professional with 5+ years in logistics and tracking, specializing in Quality Control. Fluent in English and Afrikaans, I excel in creating productive work environments that benefit clients and employers alike. My experience spans various technical and safety disciplines, ensuring comprehensive support and efficiency in all operations.In Health & Safety, I am skilled in H.I.R.A regulations, inspections, fire marshal duties, first aid, risk assessments, and real-time evacuation reports. My technical abilities include basic electronic component assembly and repair (PCs), analyzing PC hardware/software, and hands-on experience in metal and woodwork, including sanding, grinding, spraying (Cote QC), and veneering.As a Field Service & Administration expert, I efficiently allocate resources within the Field Services team, maintain comprehensive knowledge of Netstar hardware solutions, and enhance fitment/repair processes. I manage subcontractors, serve as an escalation point beyond L2 support, and ensure appropriate stock levels for Field Service Technicians.My role in Service Scheduling and Coordination involves effective resource utilization, team coordination, and developing schedules aligned with customer needs. I also plan interstate travel for training and relationship building.In Customer Experience & Stakeholder Engagement, I build strong client relationships, handle field service-related escalations, collaborate with the sales team on technical queries, and maintain OEM relationships. I drive process improvements, manage damage claims, and promote a safety culture.For Training & Development, I lead meetings, manage team training and onboarding, compile OEM-compliant guides, and provide ongoing technical support. In Documentation & Quality Assurance, I oversee OEM installation and CANBUS/OBD documentation, ensure product installation aligns with releases, coordinate field trials, and ensure compliance with quality standards.Personal achievements emphasize continuous learning and overcoming obstacles, driving me to explore new paths and excel in my professional journey.