Experienced customer service representative with over ten years of experience in telephone, email, and virtual customer service. Helping others and providing white glove service to customers/clients is what I enjoy doing the most. Highly familiar with customer relationship management (CRM) systems and software, conflict resolution, and customer escalations. Excited to use my proven skills and customer enthusiasm to bring customer satisfaction efficiently and effectively to all of those I encounter while on the job.Inspiring SDR with sales experience, a passion for solving problems, learning and implementing technologies. I’ve spent the last six weeks taking a thorough and intensive online course in technology sales development. Where I’ve learned skills such as researching new prospects, cold outreach (email, phone, LinkedIn) and running discovery calls using SPIN and BANT.I am ready and excited to become a part of the Tech community where I can utilize my skills, knowledge and expertise. Currently looking for an entry level SDR position where I can apply and refine the skills I’ve learned, learning and practicing. I will be a huge asset to your sales development team by performing the entire search function, cold calling & email, prospecting and setting up meetings.