Ashley Davis

Ashley Davis Email and Phone Number

Client Care Process Improvement Analyst @ DISA Global Solutions, Inc.
houston, texas, united states
Ashley Davis's Location
Dalton, Georgia, United States, United States
Ashley Davis's Contact Details

Ashley Davis personal email

n/a
About Ashley Davis

As a results-oriented professional, I am dedicated to driving team success and well-being every day. My creative and innovative approach allows me to make impactful decisions that foster growth and positive change. I am passionate about cultivating a dynamic work environment where everyone's potential is recognized and maximized. My commitment is to contribute meaningfully to a thriving, collaborative, and positive workplace culture.

Ashley Davis's Current Company Details
DISA Global Solutions, Inc.

Disa Global Solutions, Inc.

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Client Care Process Improvement Analyst
houston, texas, united states
Website:
disa.com
Employees:
399
Ashley Davis Work Experience Details
  • Disa Global Solutions, Inc.
    Client Care Process Improvement Analysts
    Disa Global Solutions, Inc. Sep 2021 - Present
    Remote
  • Fssolutions, A Vault Health Company
    Workforce Manager
    Fssolutions, A Vault Health Company Aug 2020 - Sep 2021
  • Employment Screening Services
    Client Care Team Lead
    Employment Screening Services Oct 2018 - Aug 2020
    Birmingham, Alabama Area
    • Maintained all previous duties as Client Care Representative• Was appointed interim Director of Client Care for 3 months. • Conducted bi-weekly one on one sessions with each of the 9 employees that reported to me • Performed bi-weekly feedback and critiques on email and call performance • Managed all data and statistics reporting for the Client Care department • Adjusted any payroll “punch” discrepancy, approved and monitored PTO requests/coverage• Point of contact for any special reporting requested by internal/external persons• Gathered, built and presented Operational Meeting slides for executive team• Schedules weekly team meeting agendas, front desk coverage, and planned outages within the client care department
  • Employment Screening Services
    Client Care Representative
    Employment Screening Services Jul 2017 - Aug 2020
    Birmingham, Alabama
    • Assist clients with questions via incoming calls and emails• Stepped in as one of the three “team leaders” in the department director’s absence• Assist department director in performing random ticket reviews and feedback for the team • Assist in monitoring the Client Care inbox and aiding with questions and concerns from team members as well as other departments• Assist in Southern Company workflows during outages or increased volume• Partner with peers to resolve day-to-day client questions
  • Alabama Controls, Inc.
    Service Coordinator
    Alabama Controls, Inc. Sep 2016 - Jul 2017
    Pelham, Al
    • Maintained schedules for two integrated companies and their technicians• Worked with clients to resolve scheduling and staffing conflicts• Processed all service tickets, invoicing, and billing• Ordered parts from local and national distributors• Created and distributed Purchase Orders
  • Still Serving Veterans
    Veterans Employment Intake Adviser
    Still Serving Veterans Aug 2016 - Sep 2016
    Homewood, Al
    • Meet with new Veterans to introduce them to the services offered. • Managed group interviews, resulting in veterans acquiring careers. • Dedicated to keeping staff schedules organized to avoid scheduling conflicts.• Data entry into “Insightly” and Constant Contact. • Office management skills; answering phone, taking messages, scheduling appointments. • Customer service, to include follow up calls, appointment reminders, and welfare checks.• Sending out important information to Veterans via ConstantContact.com.
  • United States Air Force
    Joint Operations Command Post Controller
    United States Air Force Feb 2014 - Jun 2016
    Joint Base Elmendorf - Richardson
    • Systems team member, duties included ensuring appropriate software updated, trouble tickets with IT followed up with and properly submitted, ensuring all personnel are trained on how to operate and troubleshoot new equipment. • Dispatch emergency vehicles in response to aircraft emergency or ground emergency. • Alerted F-22 fighter jets in response to real world threats to the US boarders. Also, did weekly test runs to prove operational ability and to keep proficient. • Coordinate with local agencies to conduct search and rescue missions. • Built, modified, and mainstreamed over 50 quick reaction checklists, alert aircrew checklist, and emergency action checklist. • Key member in training new personnel.
  • United States Air Force
    Air Mobilitiy Command Post Controller
    United States Air Force Nov 2012 - Feb 2014
    Joint Base Elmendorf - Richardson
    • Mission monitored flights supporting overseas locations and providing food to rural Alaska. • Made quick decisions based on judgment on what was the best plan of action during an unusual incident. Resolved issues regarding flights / missions resulting in a 98% on time take off. • Recognized by multiple aircrews for outstanding customer service, willing to go above and beyond for fellow members.• Inventoried classified material daily.
  • United States Air Force
    Command Post Controller
    United States Air Force Feb 2010 - Nov 2012
    Robins Air Force Base
    ● Appointed as the organization safety coordinator. Responsible for ensuring 25 people were well versed in safety around the clock safety protocol. ● Provided quick responses to base populous during sever weather. Quick response and processing allowed people to take proper precautions, also allowed maintenance personnel to be able to tie down aircraft and valuable equipment so there was no loss.● Coordinated with local law enforcement to get military explosive, fire and security services dispatched to protect people within the local area.● Prepared documents, tracked schedule and coordinated events with base leadership.
  • United States Air Force
    Command Post Controller
    United States Air Force Oct 2011 - May 2012
    Deployed, Middle East
    • Responsible for alerting aircraft of fighter aircraft in support of airstrikes; monitored a missile defense system and provided the lifesaving notification to allow people to take cover before an attack was expected to take place.• Coordination of the cargo movement to resupply essentials such as vehicles, helicopters, ammunition, explosives, and food; was the first hub to take all damaged equipment out of hostile locations.

Ashley Davis Skills

Emergency Management Information Assurance Military Active Dod Top Secret Clearance Comsec Microsoft Office Report Writing Quick Thinker Quick Reference Cards Microsoft Excel Microsoft Word Powerpoint Always Punctual Reliability Communication Skills Active Dod Secret Clearance Joint Military Operations Communications Security Siprnet Command Jpas Service Coordination Customer Service Google Docs Data Entry Receptionist Duties

Ashley Davis Education Details

Frequently Asked Questions about Ashley Davis

What company does Ashley Davis work for?

Ashley Davis works for Disa Global Solutions, Inc.

What is Ashley Davis's role at the current company?

Ashley Davis's current role is Client Care Process Improvement Analyst.

What is Ashley Davis's email address?

Ashley Davis's email address is ad****@****hrr.com

What schools did Ashley Davis attend?

Ashley Davis attended Jefferson State Community College.

What skills is Ashley Davis known for?

Ashley Davis has skills like Emergency Management, Information Assurance, Military, Active Dod Top Secret Clearance, Comsec, Microsoft Office, Report Writing, Quick Thinker, Quick Reference Cards, Microsoft Excel, Microsoft Word, Powerpoint.

Who are Ashley Davis's colleagues?

Ashley Davis's colleagues are Cynthia Bishop, Sharon Hernandez, Erika Rotchford, Benjamin Oller, Trevor Leblanc, Abdullah Khan, Rosie Morales.

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