-Assists team, primarily lead broker Lupe Silva, with various real estate tasks from clerical work & marketing needs to transaction coordinator responsibilities -Data entry of past, current, and future clients contact information and real estate needs -Run MLS searches for potential buyers and CMA’s for potential sellers; review with agents-Provide highest level of customer service for clients and timely assistance for team -Assists broker with creating and monitoring… Show more -Assists team, primarily lead broker Lupe Silva, with various real estate tasks from clerical work & marketing needs to transaction coordinator responsibilities -Data entry of past, current, and future clients contact information and real estate needs -Run MLS searches for potential buyers and CMA’s for potential sellers; review with agents-Provide highest level of customer service for clients and timely assistance for team -Assists broker with creating and monitoring timelines for transactions to ensure efficiency and consistency for clients and provide quality assurance of team performance-Assists broker with client follow up and communication, managing team calendar-Assists real estate agents with leads and various open house tasks Show less

-Managed day to day business functions and coached staff to create an elevated sales team-Promoted from within to develop strong core staff with minimal turnover to create positive team environment and an enhanced, consistent shopping experience-Assisted DM and Area Manager by training incoming store managers and providing staff coverage at sister locations during coverage gaps due to turnover-Consistently raised store results above company Plan and LY year after… Show more -Managed day to day business functions and coached staff to create an elevated sales team-Promoted from within to develop strong core staff with minimal turnover to create positive team environment and an enhanced, consistent shopping experience-Assisted DM and Area Manager by training incoming store managers and providing staff coverage at sister locations during coverage gaps due to turnover-Consistently raised store results above company Plan and LY year after year-Consistently decreased shrink through coaching positive behaviors and accountability of team-Created weekly schedules to maximize productivity & profitability, as well as coaching district SM’s holiday schedules and coverage planning-Balanced payroll & store expenses/supply fulfillment, reviewed company P&L statement-Audited store paperwork monthly to ensure P&P compliance; reviewed transaction records, cash draw reconciliation, product sell through by department, time punches, etc… Show less

-Assisted customers in selecting merchandise and styling looks-Communicated effectively with clients informing them of company events, sales,company mission statement and history -assisted with visual merchandising tasks-built client base and established business connections-hosted and participated in p.k. seminars as a classification specialist

-Same responsibilities listed above for Visual Management D.O.R.-Facilitated in-store private events for collection preview sales-Clientelling and coaching positive habits to sales team, styling, pulling looks for clients, utilizing reservation list for incoming products, calling campaigns, and creating relationships with clients - Participated in visual C.C.’s, weekly DSA reporting feedback to DVL, educating staff on company and store specific Top Ten selling items… Show more -Same responsibilities listed above for Visual Management D.O.R.-Facilitated in-store private events for collection preview sales-Clientelling and coaching positive habits to sales team, styling, pulling looks for clients, utilizing reservation list for incoming products, calling campaigns, and creating relationships with clients - Participated in visual C.C.’s, weekly DSA reporting feedback to DVL, educating staff on company and store specific Top Ten selling items, integration of new product categories, hosting corporate store visits, facilitating staff meetings-Ran store inventory and successfully brought store shrink down from 0.63% to 0.08% below company standard of 1.25%-Processed shipment in timely manner in reported and remedied any discrepancies immediately Show less

-Managed day to day business functions: supply orders, work orders, payroll, participated in District C.C.’s, created SCS and performance goals, administered PP&A’s, delegated opening and closing procedures to associates, store cleanliness-Managed all aspects of visual merchandising: window displays, floor sets, mannequin updates, promotional changes, markdowns, RTW, transfers, visual visits with upper management, organization of stockroom, sales floor standards, remerchandising sell… Show more -Managed day to day business functions: supply orders, work orders, payroll, participated in District C.C.’s, created SCS and performance goals, administered PP&A’s, delegated opening and closing procedures to associates, store cleanliness-Managed all aspects of visual merchandising: window displays, floor sets, mannequin updates, promotional changes, markdowns, RTW, transfers, visual visits with upper management, organization of stockroom, sales floor standards, remerchandising sell through and poor selling styles, coaching merchandising techniques to team to ensure proper upkeep, replenishment -Participated in inventory and brought store shrink down to 0.89% below company standard of 1.25% Show less

-Implemented the highest standards of customer satisfaction and quality service at all times-Assisted with visual merchandising, window displays, and floor sets-D.O.R. in Human Resources: Hiring, termination, training, and maintaining highly trained and professional sales associates, stock, and management team-D.O.R. in Sales Generation: Hosted in store events, collaborated with various local businesses to generate cross marketing opportunities, promoted loyalty program, created… Show more -Implemented the highest standards of customer satisfaction and quality service at all times-Assisted with visual merchandising, window displays, and floor sets-D.O.R. in Human Resources: Hiring, termination, training, and maintaining highly trained and professional sales associates, stock, and management team-D.O.R. in Sales Generation: Hosted in store events, collaborated with various local businesses to generate cross marketing opportunities, promoted loyalty program, created selling contests and dress codes, selected P.O.M., coached bottom performers, evaluated individual performance on WTD, MTD, and YTD basis-Implemented loss prevention tactics to decrease shrink and raise L.P. awareness Show less

-Assisted customers in selecting merchandise and styling looks -Communicated effectively with customers informing them of company events, sales, company mission statement and history -Assisted lead designer/store manager with design work: pattern making, cutting & sewing, alterations, prepping looks for photo shoots, taking inventory of all merchandise when on loan, setting up meetings, and daily store operations