Ashley Liu

Ashley Liu Email and Phone Number

Executive Lifestyle Manager, NAM @ Ten Lifestyle Group
london, london, united kingdom
Ashley Liu's Location
Calgary, Alberta, Canada, Canada
About Ashley Liu

Ashley Liu is a Executive Lifestyle Manager, NAM at Ten Lifestyle Group. She is proficient in English and Mandarin.

Ashley Liu's Current Company Details
Ten Lifestyle Group

Ten Lifestyle Group

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Executive Lifestyle Manager, NAM
london, london, united kingdom
Website:
tengroup.com
Employees:
728
Ashley Liu Work Experience Details
  • Ten Lifestyle Group
    Executive Lifestyle Manager
    Ten Lifestyle Group Mar 2024 - Present
    Canada
  • Ten Lifestyle Group
    Senior Lifestyle Manager, North Amercian (Travel)
    Ten Lifestyle Group Oct 2022 - Mar 2024
    Toronto, Ontario, Canada
    With TICO certificate Amadeus hotel and flight bookingItinerary planning
  • Ten Lifestyle Group
    Apac Entertainment Partership Manager
    Ten Lifestyle Group Sep 2021 - Dec 2022
    香港特別行政區 香港
    Forecast and analysis the demand and trend for entertainment industry.Identify and grow new partnership opportunities independently in order to promote the brand.Focus on B2B communication.Develop and manage strategic partnership plans. Build positive working relationships with channel partners to drive the company revenue within the customer base.Manage existing partners and recruit new partners for member.Define success measures and prioritize key initiatives to drive customer growth across all platforms.
  • Ten Lifestyle Group
    Senior Lifestyle Manager
    Ten Lifestyle Group May 2021 - Mar 2022
    香港特別行政區 香港
    Dining and retail specialistService luxury profile members in a polite and professional way at all timeDesign requests by telephone, chat and email in Chinese and English mainly in the areas of restaurant/club reservations, gift organization, tickets (sports, culture), spa/fitness, yacht, flowers, transport, sightseeing for premium cardholders, considering all the needs of the customerPreparation of tailor-made quotations, confirmations and documents, administrative processing, and invoicing via the company's own accounting departmentKeep up to date on all Lifestyle trends for the APAC marketActive sale of promotions and exclusive events
  • Ten Lifestyle Group
    Lifestyle Manager
    Ten Lifestyle Group Dec 2019 - May 2021
    香港特別行政區 香港
  • Grand Hyatt
    Spa Guest Service Officer
    Grand Hyatt Jul 2018 - Dec 2019
    Hong Kong
    Provide an excellent and consistent level of service to guests by the hotel's brand standards in the lobby and Concierge counterResponsible for the full spectrum of duties, including greeting guests, assisting guests in any plans/arrangements and providing helpful informationWork alongside all teams to ensure an exceptional guest journey from pre-arrival and during the stay to departure and post-departureAchieve a high level of guest satisfaction by establishing a good rapport with guests, anticipating guest's needs, and providing prompt responses to guestsUtilize the upselling skill to maximize the sale profit
  • Disney Parks & Resorts
    Merchandiser
    Disney Parks & Resorts Jun 2017 - Aug 2017
    Orlando, Florida Area
    Summer International College ProgramWorked as an intern in the Orlando Disney Park of Hollywood StudioAim to provide excellent service and experience to the guestEnsure sales targets are met or exceeded
  • The Peninsula Hotels
    Food & Bevage Office Administration (Internship)
    The Peninsula Hotels Jan 2016 - Jun 2016
    Hong Kong, Tsim Sha Tsui
    Enhance guest experience
  • School Of Hotel And Tourism Management, The Hong Kong Polytechnic University
    Student Research Assistant
    School Of Hotel And Tourism Management, The Hong Kong Polytechnic University Oct 2015 - Dec 2015
    Hong Kong
    Aim to investigate Tourist Satisfaction Index and Tourism Service Quality Index.Conduct survey and interview, data input and administration.
  • Hong Kong Disneyland
    Merchandiser
    Hong Kong Disneyland Dec 2014 - Mar 2015
    Hong Kong
    Merchandise

Ashley Liu Education Details

Frequently Asked Questions about Ashley Liu

What company does Ashley Liu work for?

Ashley Liu works for Ten Lifestyle Group

What is Ashley Liu's role at the current company?

Ashley Liu's current role is Executive Lifestyle Manager, NAM.

What schools did Ashley Liu attend?

Ashley Liu attended The Hong Kong Polytechnic University, 香港理工大學.

Who are Ashley Liu's colleagues?

Ashley Liu's colleagues are Herbert Cheng, Jean-Pierre Conradie, Cara Hendricks, Sindy Yisil Gómez Méndez, Esteban Celeno, Sandra Monserrat González López, Juan Diego Nieto.

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