Ashley Liu Email and Phone Number
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Ashley is a Senior Program Manager at UHN within the Connected Care portfolio. She drives the external expansion of UHN’s Tele-Monitoring program, along with other BD opportunities that arise, both domestically and internationally. Prior to this role, Ashley was the Manager of Strategic Projects at Princess Margaret Cancer Centre where she championed strategic planning, operations and care innovation. Other roles that Ashley has held in the past include Manager of Business Development with UHN International, Project and Quality Manager at Scarborough Health Network, and QI Consultant with Unity Health Toronto. For 10+ years, Ashley has worked with the Ministry of Health and Long-Term Care (MoHLTC), crown agencies, hospitals, and patient partners to develop strategies, policies and programs to better meet the healthcare needs of the Ontario population. Ashley has a BSc from the University of Toronto, an MPH in Health Policy & Management and Epidemiology from Boston University, a PMP designation and a LSSBB(c). Specialties:• Lean Six Sigma; Quality Improvement• Project and Program Management• Strategy, Operations and Business Development• Digital Health and Health Innovation
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Sr. Program Manager - Uhn Medical SolutionsUniversity Health Network Oct 2021 - Present -
Manager, Strategic ProjectsUniversity Health Network Feb 2019 - Oct 2021►Strategy & Operations: -Cancer Strategy: Future Care Now 2030, RMP Strategic Roadmap to 2026, Malignant Hematology Strategy Refresh-Operations: Space Operations and Capital Planning, Remote Work Strategy, Events, Governance-New Care Models: Oncology Rehab, Virtual Care, Home Care, Primary Care Integration-Health Innovation & Partnerships: Digital Health, Home Monitoring, Patient-Reported Outcomes-Communications: Chief Editor for Princess Margaret Annual Report ►End to End Project Management: -Procurement of new lab information system-Implementation of allo @ home program-Continuing medical education events for Family Physicians-FACT Accreditation►Program Management: -Infrastructure Lead: space operations, capital planning, ministry-funded expansions (Stem Cell Transplant Phase II), major construction projects (PM Space Transformation)-COVID Planning Lead: bed management and flow, testing and screening, staff and patient experience, communication, education, Incident Management System (IMS)►PM Cancer Care Network: • Development of strategy and governance structure for the PM Cancer Care Network• Enhancement of clinical, research and educational partnerships in cancer care• Budgeting and fund account management• Creation of service agreements and MOUs -
Manager, Business Development - Uhn InternationalUniversity Health Network Feb 2018 - Feb 2019Toronto, Canada Area►Business Development-Led the development of strategy and tactics for UHN Commercial and UHN International-Drove market research, business modeling, partnership and relationship building activities-Liaised with agents from Trade Commissioner Service (TCS), Consulates and top academic institutions to identify international opportunities, competitive edge, and go-to-market strategies-Responsible for organic growth efforts by identifying and developing new partners, clients and IP►Relationship Management-Managed business agreements from initiation to closure; proposal, negotiations, final sign-offs-Support budgeting, negotiations, financial planning and tracking for commercial contracts-Organized delegation visits and developed marketing collateral (pitch decks, souvenirs)-Acted as account manager of major business activities to ensure fulfillment of contractual agreements -
Project And Quality ManagerScarborough Health Network Jul 2015 - Feb 2018Toronto, Canada AreaManager for Strategy, QI and Project Management within Women & Children's Health portfolio►Strategic Planning: facilitated 10+ strategic planning events, managed stakeholder relations and drafted strategic, operational and clinical services plans with clinical leadership►Operations: surge & contingency planning, staffing models, grant application, accreditation, QBP implementation, case reviews, integration - knowledge transfer, program design►Partnerships: OTN partnership, paediatric VR research study (REB approval, protocol, budget, contract), kids health alliance, paediatric complex care, scarborough/durham diabetes clusters►Project Management: Project Manager for corporate projects including HR workforce efficiency WG, IM/IT projects, hospital integration, Baby-Friendly Initiative, Senior-Friendly Hospital Strategy►Health Technology: Corporate lead for telemedicine partnership with OTN, project manager for Astraia EMR implementation, supported workflow redesign for Philips OB TraceVue/BORN integration, lead for paediatric VR research study, lead for Patient & Family-Centered Care and Patient Experience►QI: clinic flow mapping and redesign, QIP, program utilization and optimization studies, FMEAs, 6S events, performance boards and huddles, program and unit scorecards►Patient Engagement: partnered with Patient Family Advisors to run unit councils, incorporated patient feedback into the design of clinical services and resource planning►Leadership/Management: chaired committees and WGs, managed performance reviews, staff development, recruitment & onboarding -
Quality And Process Improvement ConsultantUnity Health Toronto Jun 2014 - Jul 2015Toronto, Canada AreaQI facilitator for Emergency Department (ED) and Mental Health, Infection Control, Patient Experience, Fracture Clinic, Family Birthing CentreQuality Improvement:►QIP: ED LOS, C. Difficile infection, 30-day readmission, patient experience►Corporate initiatives: elective C-section and fracture clinic wait time, ED Supertrack, safety huddles and performance boardsPerformance Management:►Data: designed balanced scorecards, prepared QIP, access & flow, Board and SLT reports►Accreditation: supported pre/post surveys, led ROPs, conducted accreditation roadshowsLeadership:►Training: delivered monthly Lean training at new staff orientation, ad-hoc Lean coaching ►Management: mentored seasonal interns and co-op students -
Business Analyst - Provincial ProjectsCritical Care Services Ontario (Ccso) Feb 2014 - May 2014Toronto, Canada AreaKey project: distribution of $5 Million Ontario Critical Care Nursing Training Fund (CCNTF)Other responsibilities:►Support the Ontario Critical Care Strategy: Ontario Paediatric Critical Care Advisory Committee and Ontario Critical Care Nursing Committee►Conduct environmental scans and literature reviews, develop policy papers►Event planning: CCSO annual quality conference
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Graduate Healthcare Administration Training Program (Ghatp)U.S. Department Of Veterans Affairs Apr 2013 - Jan 2014Boston, MaAssociate Chief of Staff: Education Office, Travel Office-Led cross-campus Lean projects: streamline medical trainee credentialing and privileging, process mapping of travel office reimbursement, optimization of inpatient flow-Use Lean tools (fishbone, A3, VSM, PDSA, SIPOC) to conduct current state and future state analyses-100% reduction in space, 98% reduction in time spent and 32% reduction in process steps-Internal and external stakeholder interviews, statistical analysis of quantitative data using MS Excel and SAS -
Child Health EducatorPrimeros Pasos Dec 2012 - Mar 2013GuatemalaHealth Education Program at Primeros Pasos (Quetzaltenango, Guatemala)►Developed education curriculum and delivered lectures on infectious diseases, clinical symptoms, modes of transmission and hygiene practices►Fundraised $4000 USD to support health education & care provision in underserved communities►Constructed 'Tippy Tap' washing stations in the Palajunoj Valley to promote hand hygiene -
Research AnalystEnvironment And Health Group Sep 2012 - Dec 2012Greater Boston AreaResearch topic: Coping strategies for caregivers of Alzheimer's patients (funded by NIH)►Literature review on caregiver coping strategies►Assisted with media updates for public website►Conducted focus group interviews to gather caregivers' experiences and customize training curriculum -
Hospital Administration/InterpreterMount Sinai Hospital (Toronto), Sinai Health System 2009 - 2012Toronto, Canada AreaHospital administration at Mount Sinai Hospital. ►Administrative support to clinical areas: pharmacy, pre-admission, rapid response lab, and nursing units►Interpreter for Special Pregnancy Program►Optimized efficiency in data reporting and appointment tracking via centralized patient database
Ashley Liu Skills
Frequently Asked Questions about Ashley Liu
What company does Ashley Liu work for?
Ashley Liu works for University Health Network
What is Ashley Liu's role at the current company?
Ashley Liu's current role is Sr. Program Manager at University Health Network.
What is Ashley Liu's email address?
Ashley Liu's email address is ji****@****ail.com
What skills is Ashley Liu known for?
Ashley Liu has skills like Administrative Assistance, Memory, Rca, Consulting, Commitment To Excellence, Dance, Quantitative Data, Units, New Ideas, Interpreter, Tap Dance, Infectious Diseases.
Who are Ashley Liu's colleagues?
Ashley Liu's colleagues are Aneeta Mary Sunil, Michael Hong, Blessing O. Nwafor, Bph (Hons.), Pmp®, Csm®, Melissa Lo Pharm.d Rph, Dawn Virag, Shirish Acharya, Olga Dvorkin.
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Ashley Liu
Executive Lifestyle Manager | Vvip Concierge Specialist | Expert In Tailored Travel, Luxury Services, And Client ExperiencesCalgary, Ab -
Ashley Liu
2Nd Year Cs & Co-Op Student @ Toronto Metropolitan University | Seeking Summer 2025 Co-Op / InternshipsMarkham, On -
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