Ashley Rieck Email & Phone Number

New York, NY, US

Denver, Colorado, United States

- Organized and managed sports leagues, creating engaging experiences for participants.- Built strong relationships with team captains and players, enhancing community engagement.- Implemented feedback-driven improvements, resulting in high participant satisfaction and increased league enrollments.

- Developed credit policies and underwriting models to improve lending processes and reduce charge-offs.- Collaborated with product teams to integrate credit features, enhancing customer experience and portfolio performance.- Provided credit guidance and created educational resources to help users improve credit profiles.- Analyzed financial data to.

Greenwood Village, Colorado, United States

• Recommended beneficial products and services to customers, consistently exceeding daily goals.
• Trained new employees on procedures and sales strategies to boost team success.
• Used active listening to establish trust, optimize sales opportunities and generate leads.

Denver, Colorado, United States

• Lead the risk operations team and supported the member success teams with underwriting of new accounts, weekly account reviews, and account repayment & collections
• Ensured that all deliverable on SLA and KPI were met while increasing productivity and review rates by 20%
• Identified risk factors of individual customers through in-depth review of credit histories and financial statements, and approved or denied loans based on financial status and credit histories.
• Analyzed financial statements and credit reports to assess creditworthiness of loan applicants.
• Reassessed existing borrowers' credit profiles periodically to ensure they remained within acceptable risk parameters.
• Utilized various software programs to streamline data collection, analysis, and reporting processes.Acted as subject matter expert on internal committees tasked with reviewing organization's overall approach to credit.

• Guided the implementation of a new Salesforce launch for the entire underwriting team by training and ensuring the team was prepared for the launch to not decrease productivity
• Monitored team operations and workflow during busy periods, making adjustments to improve pace.
• Trained new employees and provided ongoing support.
• Contributed to successful quality control initiatives and implemented new strategies to improve employee work and set clear expectations for team members regarding their responsibilities.
• Increased capacity of individual credit application reviews by 25% from 30 per week to 40 per week
• Ensured that all deliverable on SLA and KPI were met while increasing productivity and review rates by 10%

• Maintained communication with Loan Officers during loan processing and recommended appropriate adverse action functions while assisting in generating application setup in multiple software systems including Lending.
• Reviewed loan applications and evaluated creditworthiness of borrowers.
• Analyzed applicants' financial documents, including bank statements, tax returns, and pay stubs.
• Assessed potential risks and developed mitigating strategies for various projects.
• Trained employees on risk awareness and provided guidance on best practices in their respective roles.
• Collaborated with different departments to ensure holistic approach to risk management.

Denver, Colorado

- - Performed validation of vendor business lines through online search engines, public record data, and personal/business credit bureau reporting - Actively analyzed and looked for undetected AML and fraudulent flags and verifications needed by looking at different reports, bank statements, and systems and as necessary made cases for AML flags, OFAC Hits.

Greater Denver Area

• Earned Top Performing Universal Banker for Quarter-1 2018
• Boosted sales of loan products by offering services to new and established customers.
• Conducted persuasive sales presentations and tailored delivery and material to meet audience needs.
• Provided financial advice to clients based on their needs and goals.
• Assisted customers with opening new accounts and managing existing ones.

Boulder, Colorado

Boulder, Colorado