Ashley Risner Email & Phone Number

Colorado Springs, Colorado, United States

Responsible for ensuring customers receive outstanding service and resolution to any needs or challenges. Acting as the front line liaison for existing and potential customers and tasked with entering orders placed over the phone, researching and resolving inquiries and complaints and providing answers to general questions regarding products and services. Partnering with Sales Representatives when appropriate to maximize opportunities to expand the customers options and provide additional information specific to their needs.

Colorado Springs, Colorado Area

Answered after hours calls and provided excellent customer service to callers for multiple pediatricians’ offices in various time zones. Recorded symptoms and concerns from parents to page out to the nurse or on-call physician. Spoke with hospitals, pharmacies, and labs and documented urgent information for on-call physician. Scheduled, rescheduled, and canceled appointments for pediatrician’s office. Equipped and trained several new hire agents. Promoted to shift lead.

Boise, Idaho, United States

Communicated with vendors to place and receive orders and delivered instructions on behalf of office management. Took accurate messages for staff to facilitate open and speedy communication. Managed and anticipated clerical needs of staff, including copying, faxing and file management. Met incoming visitors with a professional approach and provided friendly, knowledgeable assistance. Prepared sanctuary pews for Sunday services, prepared orders of service, and various side projects depending on church/office needs.

Boise, Idaho, United States

Collected payments, issued receipts and updated accounts to reflect customer’s new balance. Kept the reception area clean and organized to offer a positive first impression to every visitor. Handled all incoming and outgoing correspondence. Responded to telephone inquiries from customers. Balanced safe and prepared daily deposits.

Bachelor Of Arts (Ba), Bible/Biblical Studies

Coursework in Educational Ministries

Associate’S Degree, Social And Behavioral Sciences