Ashley Robillard (She/Her) Email & Phone Number

Copenhagen, Dk

Copenhagen Metropolitan Area

Copenhagen, Capital Region, Denmark

Copenhagen, Capital Region, Denmark

Toronto, Canada Area

• Liaise with project managers to determine costs to invoice, help with forecasting projects, set up new project financial profiles.• Prepare and review client invoices in accordance to customer requirements and terms and conditions of the contract.• Prepare analysis and cost reports as needed using internal reporting system.• Help with month-end close off.• Prepare journal entries at month end. • WIP & Revenue accrual, project close-outs and final accounting.• Assist with audit preparation.• Forecast cash flow and estimate billing for our Boston office.• Responsible for invoicing and collection.• Support project managers as needed with the financial aspect of their projects at all stages

• Promoted from Field Services Administrative Assistant within two months of hire.• Responsible for billing of all current projects and resolved billing issues with customers and vendors.• Generated weekly/monthly reports on project process, status, timelines and deliverables. Forecasted project financial performance.• Initiated prompt customer progress and final billing: WIP & Revenue accrual, project close-outs and final accounting. • Responsible for generation of monthly billing documents. Reviewed billing documents for accuracy and approved before submission.• Monitored projects budgets of $800,000-1,500,000 monthly, reconciling discrepancies and tracked projects time and expenses.• Communicate with project managers and technicians in order to ensure invoicing and project documentation are completed accurately and efficiently.• Coordinate with the Project Managers and technicians to ensure all project tracking results are met and ensure that all weekly project tracking reports are accurate and reflective of the current projects.• Manage project tracking sheets ensuring that each project is being monitored closely both financially and by task.

Ottawa, Canada Area

• Answer multi-line phone system and direct calls to various departments. Confident communicating with customers in person and over the phone. • Booked service appointments efficiently.• Processed invoices on a daily basis through the Accounts Payable system using ADP. • Provided administrative services for all departments within the dealership. • Possess exceptional organization skills in order to keep the work environment running smoothly.

Ottawa, Canada Area

• Liaison with clients on a daily basis to arrange payment for outstanding invoices and maintain one-on-one client relationships.• Processed payments by check and credit card on a daily basis for present and past due invoices. • Worked and focused on Microsoft Excel spreadsheet of all invoices for the Gilmore Reproductions division of Gilmore Investment Corp. • Ensured that collections of outstanding invoices are done by the end of each month. • Experience in problem solving and reconciliation of customer accounts. • Filing and organization of all invoices by company name, date and invoice number

Ottawa, Canada Area

• Cashier duties: cash, debit and credit transactions. Experienced with cash handling and float management during supervisory shifts.• Delivered superior customer service to LCBO customers • Independently volunteered for seminars and courses available to increase product knowledge in an effort to better serve customers.• Achieved excellent scores on numerous Product Knowledge tests• Adhered to rigorous safety regulations and strict policies and laws with regard to responsible sale of alcohol

Kanata, On

• Delivered excellent customer service as an inbound Customer Service Representative for the Sun Newspaper.• Helped with customer complaints and inquiries in order to maintain and ensure excellent service.• Worked within a team to make sure customer issues were resolved accurately and in a timely manner