I am currently an undergraduate student at the University of California, Santa Barbara who is majoring in Political Science and Communication. I pride myself on being a well-rounded client services leader with over 5 years of experience in the Customer Service industry. I am dedicated to working in a people-focused industry that allows me to leverage my strong leadership and communication skills to help improve customer retention, increase company profitability, and achieve organizational goals.
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Human Resources & Recruiting InternFoundation For A Human Internet (Humanid) May 2023 - Aug 2023Cambridge, Massachusetts, United States -
Human Resources Team LeadFoundation For A Human Internet (Humanid) May 2023 - Aug 2023
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Guest Service AssociateUcsb Conference & Hospitality Services Sep 2022 - Aug 2023Santa Barbara, California, United States• Complete various office administration tasks associated with running a front desk at a hotel and assist guests with check-ins, check-outs, and general needs.• Train new hires on protocol, procedure, company values, etc.• Developed protocol and procedure when necessary to ensure smooth functioning of the front desk. • Communicate between departments to ensure accurate information and good cooperation. -
Guest Service RepresentativeUcsb Conference & Hospitality Services Jun 2022 - Sep 2022Santa Barbara, California, United States• Provided excellent guest service by ensuring that guests’ needs, as well as the high standards of Conference & Hospitality Services, are met.• Handled guest check-ins, check-outs, phone and in-person inquiries to the front desk, and lockout needs.• Executed office administrative tasks and recorded detailed logs of information for the Desk Log in order to ensure proper documentation and record-keeping procedure was followed.• Worked overnight shifts and attend weekly staff meetings.
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Research AssistantUc Santa Barbara Jan 2022 - Jun 2022Santa Barbara, California, United States• Conducted literature reviews on 10+ international case studies. • Assisted Head Researcher & Professor in the review, identification, and development of scholarly information describing research findings on protests in Latin America & the Caribbean. -
BaristaStarbucks Jun 2021 - Sep 2021San Diego, California, United States• prepared high-quality hot & cold beverages in a fast-paced environment • received Employee of the Month award after 2 months of employment
Ashley Robles Education Details
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Junior
Frequently Asked Questions about Ashley Robles
What is Ashley Robles's role at the current company?
Ashley Robles's current role is Political Science Student @ UC Santa Barbara.
What schools did Ashley Robles attend?
Ashley Robles attended Uc Santa Barbara.
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Ashley Robles
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Ashley Robles
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