Ashley S. Email and Phone Number

• Schedule appointments for patients:• Answer the telephone promptly and in a polite and professional manner;• Obtain and enter accurate demographic information into PMS (address, telephone number, name of insurance or self-pay status);• Schedule appointment correctly – review appointment date, time, and provider name with caller;• Inform caller of items to bring to appointment (including insurance card, medications, co-payments, and if applicable, verification of income, and referral);• Remind caller to arrive 15-30 minutes before scheduled appointment to complete paperwork;• Remind caller of cancellation/no-show policy;• Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.• Make reminder calls as requested;• Make calls to reschedule appointments when necessary;· Provide assistance with greeting patients as call volume permits;

• Schedule appointments for patients.•Answer the telephone promptly and in a polite and professional manner;•Obtain and enter accurate demographic information into PMS (address, telephone number, name of insurance or self-pay status);•Schedule appointment correctly – review appointment date, time, and provider name with caller.•Inform caller of items to bring to appointment (including insurance card, medications, co-payments, and if applicable, verification of income, and referral);•Remind caller to arrive 15-30 minutes before scheduled appointment to complete paperwork;•Remind caller of cancellation/no-show policy;•Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.•Make reminder calls as requested;•Make calls to reschedule appointments when necessary.•