Performs facilitated planning sessions to build consensus among project team members. Devises and/or modifies procedures for managing project or programs. Assists in research and development and presentation activities that may advance the users information knowledge base. Manages program schedules, resources and supporting documents. Manages account management processes for new customer accounts. Proactively reach out to customers to ensure use of and compliance with proper systems. Completes assessments, designs training materials, provides onsite training as needed. Ensures cross functional communication as necessary between criminal and civil agencies. Drafts after action reports and presentations to clearly outline programmatic or technical issues and define corrective actions. Prepares project reports and presentations for program and project status meetings. Provides weekly status reports to the corporate Program Manager. Provides technical direction to support staff. Ensures use of and compliance with CJIS systems. Drafts job aids and fact sheets around criminal histories, the criminal disposition workflow, sex offender registration, and NICS prohibitors. Provides guidance, support and training pertaining to CJIS Security Agency activities, how to comply with CJIS Security policies. Supports criminal and civil agencies with obtaining their Originating Agency Identifier from FBI CJIS to obtain access to criminal justice information.

Performs facilitated planning sessions to build consensus among project team members. Devises and/or modifies procedures for managing project or programs. Assists in research and development and presentation activities that may advance the users information knowledge base. Manages program schedules, resources and supporting documents. Manages account management processes for new customer accounts. Proactively reach out to customers to ensure use of and compliance with proper systems. Completes assessments, designs training materials, provides onsite training as needed. Ensures cross functional communication as necessary between criminal and civil agencies. Drafts after action reports and presentations to clearly outline programmatic or technical issues and define corrective actions. Prepares project reports and presentations for program and project status meetings. Provides weekly status reports to the corporate Program Manager. Provides technical direction to support staff. Ensures use of and compliance with CJIS systems. Drafts job aids and fact sheets around criminal histories, the criminal disposition workflow, sex offender registration, and NICS prohibitors. Provides guidance, support and training pertaining to CJIS Security Agency activities, how to comply with CJIS Security policies. Supports criminal and civil agencies with obtaining their Originating Agency Identifier from FBI CJIS to obtain access to criminal justice information.

Assisted in all aspects of litigation and research relating to correctional matters regarding Department of Public Safety and Correctional Services. Federal and state litigation included tort claims, civil rights actions initiated by inmates and employees, cases arising under the Public Information Act, and actions for judicial review of agency decisions. Assisted in providing legal advice to the Division of Correction and other agencies of the Department including CJIS, Sex Offender Registry, and Police and Correctional Training Commissions. Drafted correspondences and pleadings, organized and prepared documents for discovery and general administrative support.

Reviewed applications for Statement of Charges by the public and police for the filing of criminal charges in the District Court. Issued Criminal Summons or an Arrest Warrant based upon a finding of probable cause in the Application for Statement of Charges. Determined probable cause for charges on police on-view arrests of persons and thereafter determined pre-trial release for those arrested persons and accepting Bail Bond moneys and other forms of surety to secure the release of an incarcerated individual. Considered of civil petitions for interim Peace Orders and interim Protective Orders. Certified in FBI – National Crime Information Center (NCIC) CN5. Certified in CPR.

Performed a wide variety of office work involving confidential legal documents and criminal justice and mental health system databases. Prepared a wide variety of legal documents, including post-conviction and mental health, with minimal supervision. Answered telephones, took messages and assisted members of the public by answering questions. Organized and maintained both paper and electronic files for post-conviction proceedings and mental health case management docket. Assisted with the preparation of mental health case management docket. Conducted database searches and assisted with data entry. Assisted attorneys with a wide variety of tasks.

Prepared new criminal case files. Maintained case docket. Assisted public and attorneys. Prepared summonses, bail bonds, court costs, etc. using a computer system.

Filed, retrieved and distributed all files. Provided information about the court records and other Clerk's Office procedures. Made copies and certified as true test copies.