** Proficiently prepare and deliver copies of comprehensive tax documentation for individual, and private foundation tax returns across multiple U.S. states in a timely and efficient manner.** Manage incoming client phone calls, addressing their requests promptly and effectively. Since starting in 2022, the company has seen an increase in client satisfaction as seen with the 5% increase in new clients through referrals in 2023. ** Exemplify meticulous attention to detail in maintaining accurate client accounts and deposits, having reduced administrative errors by 10% since starting in 2022.** Establish and maintain cooperative working relationships with managers through clear and effective communication.

** Effectively engaged with audiences through community management, replying, retweeting, sharing and conversing with audiences and talent posts from official show or network social media pages, elevating engagement and follower growth by 15% throughout the campaign process.** Collaborated with the marketing team to monitor and analyze clients' social channels and campaigns, leveraging Excel to pull monthly data and create comprehensive performance analysis reports, interpreting and communicating strategic recommendations based on insights and trends to improve social strategies. Successfully saw an increase in growth, awareness and engagement between 5-15% per month. ** Developed and maintained monthly content calendars, outlining deliverables and coordinating approvals with other department heads. Revised content calendar to meet changing needs and requirements of campaigns and client goals, keeping open communication with my team and the clients to reduce miscommunication and increase client satisfaction. ** Worked with the marketing and creative team to implement market trend analysis, audience insights, and competitor reach and market research to identify marketing opportunities, leading to the development of highly effective and targeted marketing campaigns. Ensured quality control by proofreading all marketing campaign decks before client presentations, resulting in a 100% accuracy rate.** Created engaging, educational social content to help promote upcoming projects from Colossal Biosciences and elevate the company by highlighting facts on keystone species and the ways in which they help our ecosystem.

** Managed social media platforms for brands with over 5,000 followers across channels, creating and adapting content to suit different channels to maintain brand voice. ** Monitored brands online presence through community management, growing followers by 10% through increased engagement and creative content.** Reported on monthly social media performance, brainstormed with the team on ways to incorporate trends into content development to increase brand awareness and follower growth.

** Developed and nurtured influencer relationships through clear and effective communication across social media platforms to participate in events, live content, and sponsored social media content. ** Monitored comments and activity on social channels for conformance with communication goals for brands that totaled over 30K followers across all social channels, effectively growing followers by 5% through increased engagement.** Develop pitches for beauty, lifestyle and wellness brands. ** Researched and developed media lists and opportunities for press outreach utilizing Muck Rack.

** Fostered positive working relationships with social media influencers to expand reach for the company’s virtual festival, successfully bringing in 10,000 virtual attendees.** Collaborated with internal departments to promote podcast episodes on social media, effectively engaging with audiences and growing followers by 5%.** Managed the company’s social media platforms, created engaging content and copy using Adobe Creative Suite, and scheduled posts through Tweetdeck.

** Managed all operations of the office to ensure optimal patient outcomes, effectively scheduling appointments, managing phone calls, maintaining patient records/files, and creating and presenting detailed care plans.** Efficiently handled various administrative tasks, including sorting mail, document scanning, and report and correspondence composition.** Maintained strong attention to detail in financial management, reducing deposit errors by 10% by accurately organizing daily, weekly, and monthly deposits using Excel spreadsheets.** Collaborated with insurance providers to confirm coverage details, including deductible amounts, co-pays, and pre-authorizations. Expertly communicated coverage details with patients. ** Demonstrated leadership skills after the doctor had a medical emergency that put him in the hospital for six months, leveraging interpersonal communication skills with colleagues to improve collaboration and decision-making processes and ensure the office continued to run smoothly. Corresponded with other doctors to come and take care of the patients, acting as a guide on all office systems and working with colleagues to ensure the transition was smooth and seamless for patients.