Ashley Smith Email & Phone Number

Chicago, Illinois, United States

• Developed personalized treatment plans based on client assessments and goals.
• Advised clients on proper self-care and recommended additional spa services based on personal needs.
• Cultivated solid relationships with clients by providing a wide range of therapeutic techniques with professionalism and an enthusiastic attitude to maintain customer satisfaction.

Chicago, Illinois, United States

• Schedule patient appointments in person and over the phone, as well as offering necessary information to ensure the patient knows what to expect during their visit.
• Conduct insurance verifications, insurance authorizations, collect copays, and manage confidential files.
• Aide therapist in carrying out rehabilitative procedures and support other center specific functions, like equipment setup.

Chicago, Illinois, United States

• Conducted in-depth patient consultations to assess their specific needs tailoring massage treatments accordingly.
• Maintained treatment rooms and common areas to meet cleanliness and hygiene standards.
• Documented all treatments and consulted with appropriate professionals regarding the patient’s treatment plan when necessary.

Chicago, Illinois, United States

• Answer high volume phone calls and direct inquiries to the designated department.
• Assist the Property Manager in staying up to date with the daily, weekly, and monthly reports for effective residential communication.
• Perform special task requests, as directed by the Manager.
• Construct notices and prepare documents to be sent out to residents notifying them of upcoming events.
• Schedule and maintain the appointment calendar, as well as greet and direct guests to the proper place of assistance.
• Attend meetings upon request, and complete educational trainings to improve my customer service skills for the satisfaction of the resident.

Andersonville, Chicago, IL

• Provides excellent patient care by having a kind, outgoing, and patient first attitude.
• Knowledgeable in communicating patient care plans with physical medicine doctors to insure the patient gets well efficiently.
• Develops a plan to prioritize utilization of time, as well as provide proper progression of target therapeutic exercises based on the information about the patient’s case.
• Document patient’s progress through a detailed note taking process to communicate information to other providers of care.
• Engaged in meetings with other providers of care to come up with the best plan for patients in need of care.

Chicago

• Work in partnership with the Jordan and Nike Brand to market new gear and community projects.
• Develop interactions with clients of all levels to develop a strong working relationship to increase the likelihood of a consistent brand image
• Ability to juggle and prioritize multiple projects.
• Set up and break down event rental equipment to ensure a clean space after activations.

Willye B White - Northside Of Chicago

• Volunteered for many events in hopes of providing cultural activities for children in communities with little resources.
• Partnered with universities, local businesses, and companies to sponsor events.
• Fundraised and reached out to the community, in monthly meeting, for suggestions on what’s needed for the community to grow.

Greater Chicago Area

• Provide instruction in physical fitness, conditioning, individual sports, and team sports by leading weekly sessions to help educate and train participants in the activities they’re engaged in.
• Conduct meetings and consult with the 24th district police department, at a base location, to provide new programs for the community.
• Create tournaments, leagues, practices, and competition schedules, using different databases, to provide real competition for those who meet the eligibility requirements.
• Oversee a facility, at a base location, while providing instruction to an elite team of coworkers.
• Navigate through a rec software called ActiveNet in order to complete weekly paperwork and online transactions.

Northside Of Chicago

• Volunteered at many teen events as a mentor to ensure a positive role model figure.
• Assisted the director in creating a fun, educational schedule on events and activities the teens would participate in.
• Advocate for peace, love, unity, and empowerment through different forms of communication skills.

24th District

• Partnership with the 24th District Police Department, on the Northside of Chicago.
• Dedicated time to creating programs for the youth, 5-23 years of age, to keep them off of the streets getting affiliated with trouble and gangs.
• Volunteered time to many field trips with the youth to help them explore the City of Chicago, giving them the opportunity to view the city outside of their community.
• Activate at monthly CAPS meetings to discuss events happening in the community.

Greater Chicago Area

• Create lesson plans to utilize practice time efficiently and effectively.
• Build team chemistry, by promoting good sportsmanship and encouraging skill development through positive communication skills to prepare student athletes for games.
• Managed to stay in contact with all parents/guardians and administrators throughout the season to ensure student safety, as well as to inform about scheduled activities.

Novacare Rehabilitation Intern, Physical Therapy/Therapist/Rehab Specialist

• Assisted a physical therapist, in a therapist clinic, in patient care by demonstrating and cueing program designed exercises. •.

Exercise Science, Health And Physical Education/Fitness

Activities and Societies: Black Student Organizations [2015-2017]Sankofa / Black Student Union Sankofa Coordinator and member in the Black.