- Managed a team of two analysts- Supported the vice president of marketing through analysis and reporting of key performance indicators and trends

- Mentored junior analysts- Spearheaded initiative to streamline reporting using SAS and Excel.- Utilized extensive knowledge of the data warehouse to create daily and monthly company performance reports that were used by senior management in their decision-making.- Developed tracking of e-commerce marketing efforts to measure its full effect on overall company volume.

- Conducted analysis of direct mail campaigns to target the most responsive consumers using credit bureau attributes, census data, geographic data and the relationships that exist among data variables. - Developed detailed spreadsheets to identify trends and design offer and letter tests. - Provided recommendations on which consumers to solicit through direct mail.

- Provided routine and adhoc reports for direct mail campaign results.- Automated routine reports using SAS and Excel

- Dealt directly with customers in a friendly, professional manner while providing information regarding accounts and financial services.

- Organized the filing system for several Old National brokers.- Prepared mailers sent to customers.