Ashley Theis Email & Phone Number

Dundee, Illinois, United States

• In my position as Customer Service RepresentativeMajor Responsibilities:Implementing best practices for the delivery of excellent customer service with a keen focus on meeting and exceeding customer requirements.
• Enhanced customer satisfaction and retention rate by detecting / resolving complex queries and ensuring delivering of excellent customer service.
• Improved mental health during a pandemic between departments, while serving as a member of a new organization.
• Achieved $4.50 salary increment within one year by providing effective services during pandemic.

Lombard, Illinois, United States

• In my position as Office ManagerMajor Responsibilities:Planning, establishing, and steering execution of day-to-day office operations aimed at eliminating hurdles and increasing productivity, participating in meetings.
• Optimized overall efficiency by integrating and rolling-out new software for strategic sales operations, appointment booking, and payroll management.
• Increased 10% service revenue by utilizing new software.

Arlington Heights, Illinois, United States

• In my position as Senior Sales Support RepresentativeMajor Responsibilities:Devising and deploying robust plans for the delivery of strategic sales support with a keen focus on ensuring business and revenue growth.
• Generated $1.3M revenue by scheduling and coordinating 1,000+ appointments for nationwide district managers.
• Recognized as a top sales person of the year every year, while scheduling appointments in all 50 states and coordinating with over 10,000 District Managers.

Associate Of Science - As, Health/Health Care Administration/Management, 4.0

Activities and Societies: Phi Theta KappaHigh Honors

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies