Ashley Theis

Ashley Theis Email and Phone Number

Manager | Administrative Assistant | Customer Service Representative @ Dundee Animal Hospital
illinois, united states
Ashley Theis's Location
Island Lake, Illinois, United States, United States
About Ashley Theis

Passionate about healthcare administration and dedicated to optimizing the patient experience, I am a results-driven Health Practice Manager with a proven track record of success. With a deep understanding of healthcare operations, regulatory compliance, and team management, I strive to create an environment where patients receive exceptional care and staff can thrive.Throughout my career, I have implemented strategic initiatives that have improved workflow efficiency, enhanced patient satisfaction, and increased revenue. I excel in developing and leading high-performing teams, fostering a collaborative culture, and ensuring adherence to quality standards.My strong communication and interpersonal skills enable me to build strong relationships with healthcare professionals, patients, and stakeholders. I am adept at navigating complex regulatory frameworks and utilizing technology to streamline processes, optimize resource allocation, and drive positive outcomes.As a Health Practice Manager, I am driven to make a meaningful impact in healthcare delivery. Let's connect and explore how my expertise and passion can contribute to your organization's success in providing exceptional patient care and achieving operational excellence.

Ashley Theis's Current Company Details
Dundee Animal Hospital

Dundee Animal Hospital

View
Manager | Administrative Assistant | Customer Service Representative
illinois, united states
Employees:
32
Ashley Theis Work Experience Details
  • Dundee Animal Hospital
    Customer Service Representative
    Dundee Animal Hospital Dec 2019 - Present
    Dundee, Illinois, United States
    In my position as Customer Service RepresentativeMajor Responsibilities:Implementing best practices for the delivery of excellent customer service with a keen focus on meeting and exceeding customer requirements, answering phones, set appointments, and greet / check in clients, creating sustainable relationships of trust through open and interactive communication, executing strategic techniques for the patient record preparation related to surgery admissions, while ensuring compliance with standard procedures, managing and maintaining facility cleanliness and safety.Key Accomplishments, I achieved during this role:• Enhanced customer satisfaction and retention rate by detecting / resolving complex queries and ensuring delivering of excellent customer service.• Improved mental health during a pandemic between departments, while serving as a member of a new organization.• Achieved $4.50 salary increment within one year by providing effective services during pandemic.
  • Hairborn Salon
    Office Manager
    Hairborn Salon Dec 2018 - Present
    Lombard, Illinois, United States
    In my position as Office ManagerMajor Responsibilities:Planning, establishing, and steering execution of day-to-day office operations aimed at eliminating hurdles and increasing productivity, participating in meetings with staff and senior management to identify / resolve complex issues and devise innovative solutions, administering $150,000 in inventory by using advanced stock management systems and software.Key Accomplishments, I achieved during this role:• Optimized overall efficiency by integrating and rolling-out new software for strategic sales operations, appointment booking, and payroll management.• Increased 10% service revenue by utilizing new software.
  • Paylocity
    Senior Sales Support
    Paylocity Nov 2014 - Jul 2018
    Arlington Heights, Illinois, United States
    In my position as Senior Sales Support RepresentativeMajor Responsibilities:Devising and deploying robust plans for the delivery of strategic sales support with a keen focus on ensuring business and revenue growth, providing assistance to management team members and executives as needed, spearheading team contest with keen focus on boosting business and revenue growth.Key Accomplishments, I achieved during this role:• Generated $1.3M revenue by scheduling and coordinating 1,000+ appointments for nationwide district managers.• Recognized as a top sales person of the year every year, while scheduling appointments in all 50 states and coordinating with over 10,000 District Managers.

Ashley Theis Education Details

Frequently Asked Questions about Ashley Theis

What company does Ashley Theis work for?

Ashley Theis works for Dundee Animal Hospital

What is Ashley Theis's role at the current company?

Ashley Theis's current role is Manager | Administrative Assistant | Customer Service Representative.

What schools did Ashley Theis attend?

Ashley Theis attended Harper College, Harper College.

Who are Ashley Theis's colleagues?

Ashley Theis's colleagues are Eileen J, Melissa Bachleda, Brittany Pitt, Colleen Tehle, Margo Frost-Escobar, Leonid Gurevich, Traci Schuring.

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