Ashley Thomas Email & Phone Number

Howard County, Maryland

• Conducts extensive criminal history research and investigation into various computer systems to include: Police RMS, METERS/NCIC, District Court computer, etc., in order to verify the defendant named on the warrant and to ensure accurate entry into NCIC/METERS• Process warrant recalls, detainers, return of service, and warrant services • Process report requests• Answer multi-line telephone to include inquiries from citizens, attorneys, District Court clerks, police personnel and… Show more • Conducts extensive criminal history research and investigation into various computer systems to include: Police RMS, METERS/NCIC, District Court computer, etc., in order to verify the defendant named on the warrant and to ensure accurate entry into NCIC/METERS• Process warrant recalls, detainers, return of service, and warrant services • Process report requests• Answer multi-line telephone to include inquiries from citizens, attorneys, District Court clerks, police personnel and various personnel with the Department of Corrections.• Complete 911 Communication log review and distribution • Complete monthly validations to ensure accuracy and integrity for wanted/missing people/stolen articles/stolen guns, and other NCIC entries for the department• Responsible for canceling warrants from the computer, ensures that any original warrant that was served by another police agency is returned to the court and recalls any outstanding warrants sent to another agency if served by HCPD personnel. Show less

Review and process police crime reports and assign codes according to federal Uniform Crime Reporting standards for administrative, statistical, and investigative purposesEnter confidential criminal record data into InPursuitResearch automated information systems such as MILES, NCIC, and state criminal justice systemsIdentify and correct discrepancies found on reportsAssist law enforcement officers by keeping InPursuit information as accurate as possibleEnsure… Show more Review and process police crime reports and assign codes according to federal Uniform Crime Reporting standards for administrative, statistical, and investigative purposesEnter confidential criminal record data into InPursuitResearch automated information systems such as MILES, NCIC, and state criminal justice systemsIdentify and correct discrepancies found on reportsAssist law enforcement officers by keeping InPursuit information as accurate as possibleEnsure correct sequence and control of source documentsResponsible for the preparation of various forms submitted to Maryland State PoliceTrain and monitor new coworkersSolely responsible for working with the Field Based Reporting (FBR) team in launching the new report writing software for Baltimore County PoliceResponsible for finding mistakes, errors, inconsistencies, and training related issues and reporting them to the appropriate FBR personnel for reviewTesting FBR incident reports in Workflow to ensure that all necessary information is being captured correctly Show less

Operated multiple computer systemsAssisted head supervisor with monthly reportsWorked efficiently to help other departmentsMet all required deadlines

Assisted customersPracticed excellent customer serviceLearned efficient time managementAcquired communication and resolution skills

Worked proficiently restocking shelvesProvided excellent customer serviceLearned how to quickly work the cash register

Masters Degree, Cybersecurity

Bachelors Of Science, Criminal Justice

Associates Degree, General Studies