Ashley Walker Email & Phone Number

- Ensure guest satisfaction as well as providing a quality dining experience in a fast-paced environment while still maintained a high level of organization accompanied with excellent time management abilities- Handle cash and credit card transactions for customer payments- Promoted to Trainer as a result of demonstrated leadership, commitment, and superior work ethic- Trained new and existing servers on overall restaurant knowledge, menu items, general restaurant processes, cleaning procedures, and essentials of food sales, up-selling as well as excellent customer service strategies

- Communicated effectively with customers to determine their needs and wants from a time share and translate the benefits that would most interest them to encourage sales - Closed sales of over 6%, on average, a month as well as achieving high level status within peer group - Utilized natural sales approach techniques to ensure that all customers were happy and satisfied with products purchased- Gained knowledge of timeshare industry as well as packages offered and competitive products available - Managed daily activities independently while demonstrating initiative with extremely successful results

- Assisted coworkers with assembling training pamphlets that were distributed to members of the entire company to ensure that safety practices were being implemented and were well known- Responsible for the maintenance and organization of manger’s schedule as well as providing reminders for meetings and important dates that were crucial for the running of the department- Gained knowledge and computer skills on the following programs: Microsoft Office, Excel, Spreadsheet, Powerpoint, Adobe Bridge and Adobe Photoshop- Implemented more efficient organization strategies associated with filing systems, computer data files, and labeling systems that will assist future employees with achieving their optimum work abilities