Ashley Walker Email & Phone Number

Chicago, Il

Assisting with all Customer Care and execution of Marketing stratrgies.

Creating topical shows for the enjoyment of the general public as well youth mentoring and music management.

I typed different legal and informational documents in preparation to send to customers.

While working at Forever Yogurt I provided excellent customer service as well as create a positive and welcoming environment. -Gained cash handling experience -Worked hard and was promoted to team leader within 3 months of my hiring, I was in the process of being trained for Senior Team Lead/ Manager when our store was closed. -Received an evaluation of 4/5 on work ethic -Trained team members -Conducted quarterly evaluations of team members as well as documented and distribute any misconduct or written/verbal warnings -Managing the stores preparation and or closing -Taking all daily deposits to the bank -Handling any orders that are brought to the store, restocking, taking temperatures of foods -Keeping a friendly and energetic work environment. -Gained my sanitation license

C.H. Robinson is a logistic company. Here I dispatched and provided information to shippers, carriers, and representatives. I act as the bridge from the reps to the carriers; continuously making sure the product being carried finds its destination smoothly, and in a timely manner. -Improved customer service skills. -Gained a typing speed of 50 words/minute -Gained certification in High Value and HazMat loads.

The ‘R’ word Advocacy forum- Panelist - Advocate for teen employment - Hostess - Carried out administrative tasks -Petitioned Illinois state for increase in employment opportunities for teens -Gained Receptionist skills -Able to type 55 to 60 words per minute -Gained customer relations and human resource skills • Student Journalist, Apr-June 2011; Apr-June 2012 • Conducted Research • Arranged telephone and in person interviews • Shot and edited digital footage • Basic reception task as required -Telephone messaging -Returning calls -Drafting email correspondence • Authored news articles for “The R-word” magazine • Produced digital media reports and podcasts for Columbia Links Newscast