Ashley Westfall Email & Phone Number

July 2022 - Began case work for high profile clients, to include collaboration between departments on best methods of product delivery and best value to clients based on clients specific needs. September 2022 - Began assisting training department by teaching select training classes for new hires. November 2022 - Began working on embedded SIU case work to include handling investigations independently, contacting and interviewing associated subjects, collaborating with team to identify related fraud trends, and continuous evaluation for process improvement. All above referenced duties are currently ongoing.

- Investigate individual background information as it pertains to potential or confirmed fraudulent claims.- Provide clients with comprehensive written reports. - Complete investigations using a variety of digital tools and skills.- Meet quality, time-based, and billing metrics to contribute to company success.- Communicate effectively and promptly with managers, team members, and field agents.- Update clients and managers with case progress and developments.- Maintain a high workload. - Assist clients with last-minute business needs while maintaining professionality, quality and integrity of reporting.

Colorado Springs, Colorado, United States

Monument, Co

Special Operations Clerk

Bachelor Of Science - Bs, Psychology

Bachelors, Criminal Justice/Law Enforcement Administration