Ashley Wiles Email and Phone Number

Clinical oversight of four primary care offices, four pediatric offices, five surgical specialties, and five medical specialties.Responsible for the development, review, and approval of all policies, protocols, and proceduresDesigned and implemented an organizational reporting structure for advanced practice providers that involved APP leads directly supervising the APPs within their practiceSupervisor to APP Leads in primary careDeveloped onboarding model and panel ramp-up for primary care providersHired and supervised the on-boarding of 14 primary care APPs in 2023Interim manager for Southern Maine Population HealthDeveloped and implemented an Ambulatory RN Nurse Ladder for professional developmentDeveloped a centralized COVID testing site and opened and managed a monoclonal infusion center.Designed a process for COVID therapies that increased patient access to treatment and allowed for provider billing.Advocated and sponsored PA independent practice, we now allow the empanelment of both NPs and PAs in Primary CareAchieved provider engagement scores in the highest quartile for 2023Development team for the 2022 Balanced scorecard for Southern Maine Physician ServicesDeveloped and piloted new in basket workflows for primary care

Responsible for the diagnosis, treatment, and education of patients with Type 1 and Type 2, and Atypical Diabetes in a busy endocrinology practice.Provide care to pregnant women with diabetes during the antepartum and postpartum period of pregnancy.Extensive development of office policiesInpatient consultation and management of patients with DiabetesPart of a pilot with Vascular Surgery, Orthopedic Surgery, Colorectal Surgery and Transplant for automatic consultation of patients with diabetes. Through this pilot we were able to reduce length of stay for the post op renal transplant patient by 36-48 hours. Pilot was successful and recently extended to a full time NP consultative service accessible to all Maine Medical Center services linesMember of the Glycemic Control Committee at Maine Medical Center. This Committee is involved with improving diabetes care for Maine Medical Center and the Mainehealth system.Involved in the recruitment and training of Nurse Practitioner hires

Responsible for program coordination, ADA accreditation and Maine CDC recognitionExtensive work maximizing Medicare Reimbursement and successfully resolving a Medicare TPE,Developed and instituted a Diabetes Education Referral that meets Medicare requirementsDeveloped scheduling guidelines and methods of tracking Medicare hours. This was extensive and required training of RNs, RDs, Managers, and administrative staffDevelopment of employee scheduling templatesNo direct reports but trained by current managers and assisted with performance improvement plans, FMLA, and termination of employeesLead education participant for MaineHealth

Provided primary care to patients in the community for the Old Orchard office, which merged with Biddeford Internal Medicine. Implemented PCMH.

Worked as both a staff nurse and charge nurse on a busy medical telemetry unit. Provided effective leadership, coordination of staff, and mentorship when in a preceptor role.

New graduate position on a small surgical unit. Honed nursing skills to achieve clinical nurse II status