Ashley Arkfeld Email & Phone Number

Cedar Rapids, IA, US

Des Moines, Iowa, United States

• Coordinated SOX, SOC I, & SOC II compliance engagements throughout the entire project lifecycle, from scoping through project completion for multiple global financial services clients with annual revenues of more than.
• Directly oversaw the engagement team members, supporting project management, prioritization of tasks, and meeting deadlines
• Lead weekly client status meetings, where I discuss overall engagement status compared to key milestones and escalate key client requests that client deliverables are contingent upon
• Managed budgets across multiple client engagements, totaling 5,000+ hours
• Coached and provided feedback to 5-10 staff and offshore team members on at least a quarterly basis to cultivate a culture of continuous learning and support among my engagement teams
• Clearly articulated audit procedures and findings as defined by testing objectives and IT risk assessment frameworks

Des Moines, Iowa

• Completed assessments as part of SOX, SOC I, & SOC II compliance for Fortune 500 clients in the financial services sector, with annual revenues of more than $16 million
• Led client walkthrough meetings and asked probing questions to evaluate the design effectiveness of clients' IT and business controls
• Evaluated operating effectiveness of clients' IT and business controls through inquiry, observation, inspection, and reperformance to assess the risk and material impact of controls
• Directly oversaw 5 offshore team members, improving overall engagement metrics and supporting the firm goal of 20% utilization
• Created and implemented new access review processes, which increased project margin by 35% and resulted in a more accurate and streamlined process that was prepared for automation via Alteryx
• Coordinated with external client resources, serving as the main client contact

Iowa City, Iowa

• Academic Support & Retention coordinates campus-wide programs and initiatives that facilitate the academic success of all undergraduate students. In my role as the only Data Management and Analysis Assistant, I.
• Analyzed comparisons between student survey responses and demographic data using Microsoft Access database queries
• Designed infographics and presentation decks for campus resources based on student survey responses. This involved identifying data trends between first-year and transfer student demographic data and their survey.
• Facilitated early intervention and student support through actionable quantitative research findings. This involved identifying correlations between aggregate student cohort demographic data and their survey responses.
• Provisioned access to sensitive student data in the Excelling@Iowa portal. This involved evaluating the appropriateness of users requesting access to the portal and provisioning role-based access as needed.

Iowa City, IA

• A 3 semester program for the top 14 marketing students in each graduating class of the Tippie College of Business. The program offers hands-on experience working with local and national clients to solve their real.
• Designed a 360-degree alignment strategy for business-to-business relations for Fox Home Team Sports
• Analyzed trends in media channels and technology that influence consumer research for the insurance industry
• Assisted clients in solving issues like business-to-business marketing and consumer research
• Point of contact with our client about deadlines, meetings, and project details
• Organized focus groups to gather qualitative data for our client

Iowa City, Iowa Area

• Co-taught a Direct Admit Seminar course consisting of 44 first-year business students
• Provided advice and guidance to first-year business students

Des Moines, Iowa Area

• An 8 week internship program, focused on assessing technology risk and controls for clients in the financial services industry.
• Evaluated design and operating effectiveness of clients' IT general controls by performing walkthroughs and sample-based testing
• Initiated the EY Des Moines office’s commitment to participate in the City of Des Moines department of Public Works Adopt-A-Street program for a minimum of 2 years

Iowa City, IA

• Advised patients and visitors about parking options daily
• Provided directory assistance to 300 patients and visitors daily
• Handled cash, credit cards, and checks when processing payments

Barcelona, Spain

• As part of a 12 week internship abroad program through IES Abroad, I worked for Soul Ecommerce, a startup online marketing firm, based in Barcelona, Spain, serving ecommerce clients to drive brand engagement and sales.
• Created and monitored 500 keyword searches and ads in Google AdWords for search engine optimization for e-commerce clients. This involved writing new Google advertisements and translating clients’ current.
• Analyzed ROI of clients’ online marketing campaigns using Google Analytics. This involved monitoring ad campaign KPIs to establish economical ad campaigns that drive quality traffic to clients’ websites.

Iowa City, Iowa

• As the only Lead Brand Ambassador for EatStreet at the University of Iowa campus, I led all marketing campaigns to drive on-campus brand engagement and sales.
• Suggested marketing strategies based on competitive research
• Augmented sales and increased customer base as a result of direct marketing and social media marketing efforts
• Planned tabling events to increase brand awareness on campus

Harlan, IA

• Created a digital directory of production documents
• Organized approximately 250 files per day