Victoria De Leon Email & Phone Number

Austin, Tx, Us

-Collaborates with up to 10 customers at a time to help them onboard onto the Logicgate Platform and improve their GRC processes.- Develops collateral such as testing trackers, end-user guides, admin training materials, presentations- Guides customers during the initial environment setup phase to ensure customers have access, SSO, environment customization, application, and content they purchased is set up within first 2 weeks of purchase.- Facilitated interactive onsite training sessions with customers for 25+ end users on custom applications.- Lead walkthrough meetings to understand of customer needs and requirements to translate them into platform requirements.- Support customers throughout the entire lifecycle of implementing GRC applications, from environment setup, process deep dives, application walkthroughs, testing, data import, go-live, and hypercare sessions.- Supported enterprise-level customers with implementing Controls Compliance, Policy and Procedure, Cyber Risk, and Third Party Risk Management applications.- Built relationships with customers to become an implementation advisor for their GRC processes- Trained new team members through onboarding process and facilitated case studies.- Coordinated data import activities for thousands of records.

Remote

Houston, Texas, United States

SAP consultant certified in Procure to Pay processes working in the Solution Design Center in Houston, Texas.- Coordinated warehouse data loading activities for a large life sciences client- Collaborates with client and consultant team to gather requirements, design, and test custom objects within the SAP system relating to Procure to Pay processes- Coach campus hires and provide support throughout the SAP training program and manage the feedback process

Houston, Texas Area

I have a double major in supply chain management and marketing so I took this role during my senior year of college to gain marketing experience. - Project managed a team of 4-5 people to create social media content- Upheld project timelines and deliverables for social media campaigns using Microsoft Planner and InMotion- Increased engagement by 50% across the school's Facebook, Twitter and Instagram accounts- Curated monthly social media calendars- Wrote and scheduled copy for up to 15 posts per week on Facebook, Instagram, and Twitter using Sprout Social- Collaborated with the graphic design team to oversee their creation of images and videos for social media accounts- Developed and implemented social media standard operating procedures (SOPs) from scratch- Developed SOP guidelines for Instagram takeover campaigns to facilitate interactive social media presence- Created training materials for the social media team

Humble, Texas

Area Manager intern for sort center HOU1 located in Humble, Texas to gain hands-on experience in a warehouse environment.- Managed a team of 50 plus associates to sort over 50,000 packages per day for customers and ensure safety and quality standards. - Communicated policies to the team and acted as the primary information source for the team while maintaining compliance and consistency- Partnered with the management team to establish and maintain quality control standards for sortation processes- Implemented a standard of work for the inbound team to effectively unload over 15,000 packages daily from Amazon Air.

Houston, Texas Area

I interned at Enbridge during the summer of 2018 and the spring of 2019. This role gave me a foundation for all my supply chain and intern experience by allowing me to work on impactful projects.- Utilized Excel to create 95 buying guide agreement summaries to streamline buying for the supply services team- Researched internal training and formed a core curriculum for new supply chain employees at Enbridge and maintained tracker. - Enabled SAP auto-transmittal of purchase orders to vendors by reviewing vendor master data and calling suppliers- Collaborated with the category management team to retrieve and consolidate supplier information to upload into a database for the team to leverage - Developed manual for corporate cardholders to reduce the number of service inquiries the corporate card team received.

Orlando, Florida Area

I participated in the Disney College Program during the fall 2018 semester. My role was quick service food and beverage in Hollywood Studios where I worked in 5 different food stands to assist guests. I ensured courtesy when taking orders from guests and answering various questions about the park. I maintained cleanliness throughout the park and ensured closing procedures were properly executed. I received recognition for courtesy from a guest and for efficiency from my leader.

Houston, Texas Area

Participated in collection maintenance projects and various book and manuscript processing projects. Welcomes guests in the Special Collections Department and answers inquiries about materials in the department and directional questions. Arranged, and developed inventory lists for a collection called the George Baker Papers.

Cypress, Tx

As a shift manager, I lead a team of 3-4 team members a night in closing procedures, and I also helped train incoming employees. I managed cleanliness throughout the store. I also greeted guests and took orders at the register. Provided excellent guest service and managed the daily inventory of 20 items in the store, and handled up $2000 in cash and credit payments daily and assisted over 40 guests a day.