Ashley Jimenez Email & Phone Number

Watertown, New York, United States

New York, NY

• Administrative duties such as: Scheduling meeting rooms, making copies, and reporting
• Provided support for events by registering members
• Collaborated with different departments and served as Inter-department Liaison
• Assisted with event-planning and execution

Bronx, New York, United States

• Communicated to patients, interacting with insurance companies, and providers developing and implementing individualized care plans, handling business operations, creating schedules, and evaluating patient performance.
• Schedule patient testing and arrange for transport to and from testing locations.
• Participate in weekly team meetings.
• Coordinate patient care plans with medical personnel.
• Review discharge plans with each patient and answered patient questions.
• Maintain contact with patients following discharge to track progress.

New York, United States

• Monitored, analyzed, and resolved improvements necessary to the Provider Manual
• Collaborated with Legal and Regulatory departments to ensure that modifications remain within compliance
• Enhanced business productivity by identifying Provider Manual needs according to Stakeholder and analyzing trends
• Developed new Data Collection metrics in excel workbooks through pivot tables to boost efficiencies.
• Strategically curated a Yearly Review Cadence by Quarter for the Provider Manual Stakeholders

New York, United States

• Promoted consistency in practices and reduced potential hiccups/errors by delivering exceptional assistance through the implementation of new Medicaid policies. Improved operational excellence by offering excellent.
• Drove operational efficiencies by creating training and fact sheets.
• Met and exceeded participants medical requirements by overseeing caseload of 50 members.
• Provided comprehensive information to new employees regarding efficient care delivery as well as instructed other companies on encrypting emails by organizing informational sessions.
• Enhanced productivity and work efficiency by training new employees/staff members on the maintenance of electronic health records, while engaging with third-party providers.

Bronx, NY

• Identified data inconsistencies and fixed discrepancies by preparing 13+ monthly audit reports within participant databases. Maintained quality assurance team informed of policy updates by engaging in webinars on.
• Improved business productivity by managing data entry for seven different programs within the agency along with entering and updating participants in pharmaceutical benefit management system.
• Maximized business efficiency and work effectiveness by uncovering training needs among data users, delivering training on utilizing Electronic Health Systems, and assisting team with performing non-database-related.
• Oversaw Excel workbooks with up to 500+ participants, created workbooks for eight programs and over 500 participants on monthly basis, and performed weekly reviews of over 2000+ data entries.

New York, NY

• Led seamless execution of regular operations by executing various clerical duties, such as scheduling, filing, telephone coverage, and photocopying. Provided excellent support to colleagues in understanding software.
• Minimized medical errors by inputting data into Electronic Medical Records, encompassing Evolv and Connections.
• Established and maintained strong rapport with the youth and escorted them to visits, resulting in enhancing participant compliance to 90% as well as medical appointment attendance.

127 W. 25th St. New York, NY 10034

• Improved older adults’ knowledge on utilization of digital tools, including smartphones, tablets, digital cameras, and desktop computers.
• Utilized Salesforce to enter visitor-data into center’s membership system promptly and accurately
• Facilitated exceptional support for event planning, check-ins, class reservations, and new membership forms development to accomplish targeted business objectives.
• Increased class attendance by providing services in Spanish while maintaining a diverse environment

465 W 167th St. New York, NY 10032

• Managed elementary after-school programming for assistant youth developers as well as oversaw children during special projects and field trips, including weekends and evenings. Established relationships with children.
• Optimized students study skills by delivering individual and group tutoring in areas, including reading, writing, and mathematics.
• Received appreciation certificate for managing difficult behavior of a class of 20 participants.

861 Bedford Rd. Pleasantville, NY 10570

• Adequately addressed student needs by responding to inquiries via telephone and email
• Managed the local office clerical work including filing, faxing, typing documents and other clerical tasks
• Provided faculty with a weekly report of all meeting room bookings
• Prepared expense reports for faculty members and placed book and classroom equipment orders

As an Administrative Assistant, I delivered customer satisfactions by ensuring customer needs were properly and adequately addressed by responding to customer inquiries via telephone, email and web-based inquiries. I managed local office filing, faxing and other clerical duties.

Bachelor’S Degree, Applied Psychology And Human Relations, Senior

Advanced Regents Diploma, Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: Tour Guiding Club