Communication Operator- Establish and maintain courteous, cooperative relations with the public, patients, and other personnel. - Monitors systems that ensure compliance following organizational health and security standards. - Proven record of 200 inbound calls per day providing customer service according to departmental policies and procedures.Lead Health and Wellness Coordinator - Manages employee wellness program, facilitates employee challenges in order to increase employee morale and attendance.- Collaborates with manager and operator lead to ensure employees heath and wellness needs are met.

- Managed continuous inbound telephone volume, giving detailed, personalized friendly, and polite service to ensure member satisfaction.- Identified the purpose of the member’s call and processed the call according to the appropriate script.- Assisted in coordinating monthly team meetings to discuss departmental standards.

MiCO Juice's is a juice company specialized in cold pressed organic juices. We offer nutritional beverages to workspaces, community events, and social gatherings. We cater to those seeking ingredients with mindful intention.

Created social media content with consistent content and tone, which led to increased targeted consumer growthDeveloped Pricing strategies based on previous sales and material quality

Created seasonal and monthly documents/directives to help give sales, franchise partners, and planning teams the framework to execute floor sets. Provided direction globally to visual merchandising team