Ashley Lobo Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

My primary responsibilities include leading and managing multiple customer implementations, including delivery schedule, training, and project management.

Greater Chicago Area

Led a successful implementation organization and helped clients achieve ROI through implementation of Eved’s Meetings & Events payment platform, launching clients with 90-100% adoption, enabling clients to earn rebates offsetting their cost to use Eved.Developed and maintained resources for implementation team to facilitate faster, successful, professional implementations, including pre-implementation questionnaires, a comprehensive Implementation Guide to be shared with new clients and prospects, and one-pagers around service offeringsActed as a trusted advisor and point person for the Executive Leadership team for customer expansion opportunities, scoping of enterprise client engagements and implementation best practicesCoached implementation team members on implementations tools, processes, and best practices, building their meeting facilitation and project management skill-sets; coached cross-department teammates to improve quality of responsesMonitored and communicated Professional Services statuses to internal stakeholdersManaged Professional Services Product work, including prioritization of integration builds for offshore development team; Liaised with product team to provide input on initiativesFilled customer success role for clients after implementation, reported on client health to executive leadership teamServed as an escalation point for suppliers that object to accepting EvedPay as a method of payment

Greater Chicago Area

Delivered results by executing the company’s fastest implementation ever, reducing the implementation timeline from 1-2 years to 60-120 days. Effectively communicated with clients and provided high-quality deliverables.Built relationships with clients and provided thoughtful recommendations which resulted in high Net Promoter Scores and positive client feedback

Greater Chicago Area

Responsible for the delivery of demonstrable progress toward customer's solution usage goalsCoordinates activities for assigned projectsRemoves team obstacles or inefficienciesFacilitates high team productivity through efficient process and transparency within the teamServe as the business / functional advisor to the client, supporting the team to translate business requirements into solution specifications and drive the overall delivery of the solution.Works with project constituents to set deadlines, clarify responsibilities, resolve project issues, and monitor progress of projectsManages multiple, complex projects simultaneouslyEnsures an effective implementation and rollout that maximizes solution valueIdentifies opportunities for continuous improvement within the client delivery organizationDevelops expertise in solution with ability to perform all consultant implementation tasksPerforms training both for customers and co-workers

Greater Chicago Area

I ensured successful implementation and adoption of the Spend Radar’s Spend Analysis solutions with clients and partners. I did this by managing multiple projects utilizing Project Excellence policies and procedures throughout the full implementation cycle.

I ensure successful implementation and adoption of the Spend Radar’s Spend Analysis solutions with clients and partners. I do this by managing multiple projects utilizing Project Excellence policies and procedures throughout the full implementation cycle.

I am primarily responsible for planning and executing projects to support Spend Radar's Spend Analysis solutions and products.

Provide on site assistance with the coordination, setup, and execution of BidPal eventsTrain and coordinate volunteers, assist with the attendee registration at BidPal EventsAssist with the Handheld configuration and setup in preparation for BidPal Events

o Responsible for bank reconciliations and hourly client billingo Calculated amortization and depreciation schedules, end-of-month journal entrieso Located and monitored overdue accountso Reported to management regarding the finances of establishmento Performed miscellaneous clerical duties such as answering correspondenceo Performed various administrative functions for assigned accounts, including recording address changes

o Participated in marketing activities at various venues throughout Kentucky and Ohioo Promotion products included VO5 Extreme, Charmin Ultra Strong, Venus Vibrance, Toys R Us Credit Card, and Windstream Communicationso Duties included creating an interest in the product to the consumer, performing demonstrations, distributing samples, and ensuring that the promotion is executing within the appropriate specifications, while surveying and keeping various types of datao Took photos and conducted surveys on handheld PDA-devices

Master, Accountancy

Activities and Societies: DePaul Graduate Women in Business, Vice President of Administration DePaul Kellstadt MBA Association

Bachelor Of Science, Accounting

Activities and Societies: Women's Lacrosse Team, Snowcats Outdoor Adventure Club