Kevin Wickman Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Chicago, Illinois, United States

Successfully guided standard team’s largest customer accounts to full adoption and high product usage.Managed high revenue book of clients through complex implementation projects.After completion of contracted implementation work, maintained relationships with customers by way of ongoing health management and usage monitoring.Thrived in a demanding, fast.

Chicago, Illinois, United States

Implemented data driven testing strategies based on improved tracking and reporting of client variances.Produced and maintained a repository of over 2500 test cases.Ran manual tests and reported bugs with thorough reproduction steps and clear acceptance criteria using JIRA.Using root cause analysis, suggested likely sources of irregularities to speed up.

Chicago, Illinois, United States

Exceptional product knowledge and commitment to escalation best practices. Specific emphasis on troubleshooting and clear documentation of issues with steps to recreate.Leader in all team KPIs, including number of cases solved (35% - 40% over team average since team began tracking).Excelled at prioritizing and completing numerous ongoing projects while.

Greater Chicago Area (working remotely)

Tier 3 support called on to troubleshoot new/unknown GIS issues in enterprise asset management mobile applications.Assure positive end-user experience with consistent attention to detail and an emphasis on open, collaborative dialogue with developers, supervisors, support staff, and end-users.Develop tests and testing standards to ensure quality and.

Kansas City, Missouri Area

I was relied upon by the Director of the Center for Applied Environmental Research (CAER), Dr. Jimmy Adegoke, in all center operations such as business development, project management, grant writing, research, web development, administrative support, and curriculum development. Only the second Director of CAER, Dr. Adegoke was appointed in January of 2015..

Kansas City, Missouri Area

I offered a full suite of Geographic Information System services, which included but was not limited to cartography and map design, data creation, data collection, and data maintenance. In my first year I have produced at least 600 maps for 14 school districts across the U.S. Projects completed include demographic analysis and projection, site selection.

Overland Park, KC

My first opportunity to work as a full time GIS Analyst was with a large team of analysts (about 50 of them) in a fast paced, deadline driven work environment. As a private civil engineering firm, BHC Rhodes demands that very high quality work is finished quickly so they can meet strict deadlines outlined in contracts with their clients. I found that I.

Kansas City, Missouri Area

Awarded one of nine departmental positions based on combination of professional and academic aspirations, 4.0 GPA, and leadership experience. As a teaching assistant for introductory environmental studies lab classes, I conducted the mandatory supplemental lab component of a core undergraduate science course. No University professor was present during lab.

Kansas City, Missouri Area

This is a position that was created by the Green Impact Zone for me in response to the interest and abilities that I demonstrated to them. I urged them to let me find ways to utilize my GIS education to support the community development initiatives that they were responsible for in Kansas City's urban core. Together, we conceptualized projects that used my.

Overland Park, KS

I provided excellent customer service to customers, was reliable and hard working for my team leader, and made sure to always assist and lift the spirits of my fellow team members. For the final six months of my time at Whole Foods Market I was appointed Green Mission Representative, which meant that I was the lead on store-wide waste, recycling, and.

Worton, MD

Lisle, IL

Master Of Science (M.S.), Environmental And Urban Geosciences

4.0 GPA

Bachelor Of Arts (B.A.), Environmental Studies