Mateo Allen Email & Phone Number

Chicago, Illinois, United States

San Diego, California, United States

- Achieved $56k in annual revenue within the first year, with a 28% profit margin, demonstrating strong business acumen and market understanding.- Manage end-to-end operations, including inventory acquisition, sales funnel management, customer service, and marketing, ensuring smooth and efficient business processes.- Built and managed the company's official website, integrating e-commerce capabilities and optimizing user experience to drive online sales.- Expanded sales channels by establishing a presence on multiple platforms, including eBay, TikTok Shop, TCGPlayer, Facebook, Mercari, and Depop, diversifying revenue streams.- Cultivated a community-driven brand by creating a Discord server for customers, leveraging customer feedback to continuously improve products and services.- Developed and executed targeted marketing strategies, including social media campaigns and promotional events, resulting in increased brand visibility and customer retention.- Negotiated with suppliers and distributors to secure favorable terms, effectively managing costs and maximizing profitability.

San Clemente, California, United States

- Owned the release strategy for key B2B SaaS products.- Led cross-functional workshops to align teams on product vision and priorities, fostering a shared understanding of goals and objectives.- Streamlined the product development process by introducing agile methodologies, reducing time-to-market for new features and improving team productivity.- Conducted market research and competitor analysis to identify opportunities, leading to the successful development and enhancement of core products.- Collaborated with engineering, design, and customer success teams to translate requirements into actionable user stories, ensuring alignment with business goals.- Utilized data analytics tools to track KPIs, extract actionable insights, and drive product decisions.- Advocated for user experience improvements through usability testing and feedback loops, resulting in higher user satisfaction and engagement.

Irvine, California, United States

- Owned the development of a market-leading diversity job posting product with over 200+ new customers since May 2020.- Launched a job board product which generated an average of $40K MRR, demonstrating product success.- Led the roadmap and release strategy for two programmatic job distribution platforms.- Owned several ATS integrations with partners such as Workday and Oracle HCM, ensuring seamless integrations.- Oversaw the development cycle and release strategy for key features within existing product offerings, driving product success..- Developed and facilitated training materials, user guides, and client implementation plans.- Acted as the main product contact for key vendors and partners including Workday, Microsoft and Oracle, fostering strong partnerships- Mentored new hires across all teams, leveraging legacy knowledge and industry expertise.- Solved complex problems with creative solutions, utilizing third-party tools and automation.

Irvine, California, United States

- Managed key accounts with a $2.5 million portfolio value for Broadbean.- Provided Tier 2 level support to a client base of over 400 accounts in the US.- Oversaw custom development projects, ensuring timely delivery of client-specific workflows.- Maintained comprehensive documentation of client interactions and agreed-upon processes.- Translated complex technical concepts for diverse audiences through presentations and visual aids.- Provided consultative support to internal teams, offering solutions for client issues.- Developed and delivered training materials for both internal staff and clients.- Conducted client support calls to resolve issues promptly.- Enhanced support processes to align with new product feature releases.