Ashley Chough Email & Phone Number

Petaluma, California, United States

- Administered Wine Spies' social media accounts, connecting with customers through digital marketing. - Increased click/open percentages of email campaigns through A/B testing, reaching a larger target audience. - Developed creative strategies with management to effectively boost followers, sales, and the interests of consumers, increasing our social media following by 39.5% in ten months.

Los Angeles, California, United States

- Create events at USC in partnership with Guayaki in order to promote the products to the targeted audience of young adults and students- Demonstrate products, methods, or services to persuade customers to purchase products.- Record and report demonstration-related information.

Berkeley, California, United States

- Create and upload social media posts for two projects with differing subjects, utilizing my ability to adjust my skills for various necessities.- Developed strategies with management about how to effectively increase followers, sales, and the interests of consumers. - Collaborate with web, multimedia, or art design staff to create multimedia posts that conform to brand and company visual format.

Greater Los Angeles Area

- Delivered an exceptional level of service to each customer by listening to concerns andanswering questions.- Detailed application requirements and answered questions from prospective tenants.- Assisted current tenants with packages, mail, and any other needs.- Identified appropriate solutions to minimize issues and quickly solve problems.

San Jose, California

- Arranged special accommodations for guests to maintain optimal satisfaction- Graded SAT and ACT test scantrons and essays- Welcomed patrons to the front desk and engaged in friendly conversations while conducting check-in process- Computed guest billings and posted charges to room accounts- Received all incoming calls and coordinated with staff to fulfill requests and resolve issues- Monitored office expenditures and managed office contracts, keeping meticulous records on all transactions- Transmitted information or documents to customers, using computer, mail or facsimile machine- Assisted with administrative tasks, including filing, answering phones and setting appointments

Livermore, Ca

- Ensured high levels of customer satisfaction through excellent sales service- Assessed customers’ needs and provide assistance and information on product features- Welcomed customers to the store and answer their queries- Followed and achieve department’s sales goals on a monthly, quarterly and yearly basis- Maintained in-stock and presentable condition assigned areas- Remained knowledgeable on products offered and discuss available options- Processed POS (point of sale) purchases- Handled returns of merchandise- Teamed up with co-workers to ensure proper customer service- Complied with inventory control procedures

Bachelor'S Degree, Communication, General, 4Th Year

Bachelor'S Degree, Communication, General, Freshman

A partner program with the University of Southern California, Los Angeles CA. For my sophomore, junior, and senior year, I will be.