Ashley Bailey Email & Phone Number

Teaneck, New Jersey, Us

Leading the continued support of Cognizant Revenue Management client through application support including Salesforce, Xactly, DocuSign, Conga, Spiff and many more revenue enhancing products.

Overland Park, Kansas, Us

Overland Park, Kansas, Us

Us

• Lead Salesforce implementation and customization projects in 30+ customer Salesforce environments to improve sales, marketing, and service team's key performance indicators. • Managed a team of approximately 20 US and India-based consultants, developers, and analysts.

New York, Ny, Us

• Day to day management of the Learning Analytics, Delivery Capacity Planning and LMS team for Travel and Lifestyle Services in 24 markets.• Lead the implementation of a centralized capacity planning team to coordinate training for approximately 3,500 Travel and Lifestyle agents. • Houston American Express Blue Box Council Leader. The BBC is a sub-network of the diversity and inclusion initiative.• Continued support of the Learning Evaluation Strategy for Travel & Lifestyle Services.

New York, Ny, Us

• Successfully project managed the creation of a Resource Management site to enable a global capacity planning team to improve the utilization of instructors and designers in 2016. • Selected as the 2016 Houston American Express Blue Box Council Leader.• Re-engineered the instructor-led training request process, time tracking, and LMS administration to reduce the manual intervention and enabling globally consistent reporting for 100 team members in 20+ countries. • Provided cross-border leadership to a team in India to standardize and advance monthly reports for TLS market heads.• Introduced Tableau to TLS; created learning data visualization with The Next Generation Dashboard created in Tableau 8.2.• Supported the Blue Box Learning Admin team as SME to help roll out the new SumTotal Advanced Reporting system. Subsequently built a bank of reports for TLS to enable ease of access to learning information.• Coaches team members on troubleshooting, analytics, LMS administration, training implementation, communication, team building, work-life balance, and strategic transformation.

• Support the 150+ Managers, Instructional Designers & Instructors globally with monthly reporting ranging from Learner Feedback Surveys and Assessments, to Learner impact on the business reports. • Evaluation specialist with a solution-focused Reporting Strategy. Successful migration of Learner (L1) Evaluations – converting manual/delayed reporting to automated immediate feedback, leveraging My Learning SumTotal System. • My Learning Administrator and Report Manager expert using SumTotal's My Learning LMS. • Develop monthly Business Unit Reviews, quarterly Townhalls, and monthly reports showcasing the team’s progress and accomplishments in PowerPoint and Excel formats.• SharePoint 2010 Site Owner and certified to use SharePoint Designer 2010. Experience consulting and training other to create, use, and maintain Team Sites. • Advanced MS Office InfoPath form creator; streamlined curriculum management, class requests, role management and evaluation requests with InfoPath forms. • Experienced Project Leader including vendor management, SOW creation, negotiating pricing structures, and processing monthly invoices.

Us

• Supported the 50 Managers, Instructional Designers, and Instructors across the U.S. • Managed, summarized, interpreted and helped communicate large amounts of learning intervention-related data. • Provided quarterly Scorecard, Business Unit Revies, Business Measures Updates, and Quarterly Townhall Presentations for US & Americas Learning & Performance. • Created the Global Team Leader Survey in partnership with the American Express HR: 8 online surveys, and 5 offline surveys using Adobe Acrobat Pro9. o Managed translation into a total of 12 languages. o Delivered global consolidation of survey data to the internal team, with reports on participation and responses at the market level. o Summarized, interpreted, and graphed raw data for global presentation and to support global action plans.• Global Learning & Performance SharePoint 2007 site Administrator• Active business partner for the implement of the American Express-wide Learning Management tool, My Learning, hosted by Sum Total.

• Accepted and posted rent for 700-900 units per month. • Maintained the lowest possible delinquency using clear and consistent communication with residents.• Prepared and sent legal notices and attended court proceedings, when necessary. • Maintained working knowledge of all requirements of the Arizona Residential Landlord Tenant Act, and ensured compliance with the Act. • Managed the beginning to end rental process. • Managed reporting to property owners.• Licensed Arizona REALTOR

Bachelor Of Business Administration - Bba, Major: International Business

Education record