Ashley Earnshaw Email & Phone Number

Newcastle Upon Tyne, England, United Kingdom

Core Purpose- To oversee the smooth operational delivery of all membership meetings, events and training; and manage changes to the membership.Key Responsibilities of the Role- Accountable for overseeing all meeting, training and development activities- Line manage the Membership Support Team- Conduct weekly one-to-ones with the team- Carry out 6 monthly.

Newcastle Upon Tyne, United Kingdom

To organise training courses and development opportunities for the XLVets members, with a key focus on an excellent customer journey. XLVets aim to deliver practical skills based training that delegates are able to put into practice immediately. Organise and deliver meetings and events to our membership. XLVets meetings and events have a key focus on.

Newcastle Upon Tyne, United Kingdom

• Provide a safe and welcoming environment for visitors
• Carry out sales of merchandise, sweets, ice creams and programmes to boost the organisations income
• Shared enthusiasm for shows with patrons to boost their level of enjoyment at the shows.

Newcastle Upon Tyne, United Kingdom

I oversee and manage the Theatre Royal and City Hall supporter’s memberships, access register, hires, fundraising and donations whilst also carrying out administration for sponsorship and corporate partnerships. I am responsible for budget management and produce marketing materials for the Friends members which includes a quarterly newsletter. Since.

Newcastle Upon Tyne, United Kingdom

• Listened to and advised customers on show and seat selection to best suit their requirements
• Provided friendly customer service to a high standard
• Handled cash and card payments
• Ensured customer records were kept tidy

Newcastle Upon Tyne, United Kingdom

• Overseeing running of the Box Office during performance times
• Handle customer complaints
• Motivate the Box Office team
• Liaise with Front of House team to ensure the smooth running of a performance.

Newcastle Upon Tyne, United Kingdom

• Assisted the Front of House Manager in leading the FOH team and in his absence ensured the operation carried on smoothly.
• Worked with visiting companies and technical teams to ensure shows went ahead to schedule.
• Monitored sales and stock levels to ensure ancillary sales performed well.
• Provided a safe and enjoyable environment for customers by ensure FOH teams knew their role and provided training as necessary.
• Handed customer queries as required.
• Carried out monthly stocktakes

Newcastle Upon Tyne, United Kingdom

The Theatre Royal underwent a large scale refurbishment during 2012, lasting for 6 months. During this time I took the opportunity to add to my experience at the Tyne Theatre.

Leeds, United Kingdom

• Provide a safe and welcoming environment for visitors
• Carry out sales of merchandise, sweets, ice creams and programmes to boost the organisations income
• Shared enthusiasm for shows with patrons to boost their level of enjoyment at the shows.

Leeds, United Kingdom

• Provide advice and assistance to customers
• Increased sales through visual merchandising and product placement
• Sold additional extras such as store cards and encouraged shoppers to spend more through special offers and promotions.

Bachelor Of Science (Bsc), Sport & Exercise With Psychology (With Honours), Second Class With Honours

Gcse'S & A-Levels

A list of my results can be found under the accomplishments section.