● Create and prepare custom remote language learning courses for special forces service members on behalf of the Special Operations Foreign Language Office● Perform online systems checks for students and troubleshoot technical issues● Deliver course orientations and resolve outstanding questions and concerns● Care for all courses under a specific language from launch to completion including behavioral problems, technical issues, proficiency discrepancies, and attendance notices● Maintain prompt execution of all tasks, completing all reporting and documentation same day and all course preparations within 2 week time frame per SOFLO guidelines, in order to allow for timely follow up from SOFLO Director and Language Program Managers

● Created and executed team schedules to comply with company excellence standards while regularly exceeding goals of labor hour limits● Reduced overall waste by 4% through daily and weekly ordering and active inventory management, as well as waste management training for team members● Achieved 98+ on county health department and other health and safety inspections at 3 different store locations by upholding cleanliness and food safety expectations● Rebuilt team roster after 50% resignation rate due to pandemic shut down through active and innovative interviewing, while acting as Store Manager during SM’s leave of absence● Promoted and trained 7 Shift Supervisors across 3 store locations to meet company standards● Regularly met and surpassed store and district level goals including 40 second window times, $8 ticket averages, and 40+ customer connection scores● Grew weekly revenue by nearly $15,000 over prior year records while rebuilding the team after re-opening from pandemic shut down

Design and layout of promotional items, advertisements,book covers, political material, signs, vehicle graphics,mail-outs, brochures, flyers, etc.

Phone, Filing, Customer service/Front desk, Taking Orders, Scheduling pick-up and delivery, Ordering supplies (paper, toner, small office supplies, etc), Directing customers, Errands, Delivery of completed products, Scheduling meetings and Assistance on all other duties needed (operating all printing machinery, bindery, sign making, etc).

● Oversaw all photography and sales operations for the World of Coca-Cola, CNN Studio Tours, SkyView Atlanta, South Carolina Aquarium, Pirates Voyage Dinner Theater, and US Space & Rocket Center - including over 150 team members and 32 leadership roles● Increased YTD revenue over $200K at an under performing location through training initiatives, adjusting product offerings, and negotiating better opportunities with the client● Worked directly with Regional Director and VP to setup and open 6 new locations in 5 states - included profit share negotiations, interviewing, hiring, training, equipment setup, set construction, networking, product design, ordering, budget creation, and leadership training● Developed budgets and goals for all locations based on historical data and growth projections● Achieved below 30% labor cost, and below 10% consumables cost on a regular basis at multiple locations, exceeding company and regional goals

Daily management, Interviewing, Hiring, Scheduling, Corrective Actions, Training, Coaching Employees, Photography, Photo Editing, Sales, Cash Handling, Daily POS, Inventory Order, Inventory Maintenance, Artwork Creation, Maintain good relationship with host partner

● Maintained and updated signs throughout store including ceiling banners and window displays● Managed inventory of all sale and clearance merchandise, reset sale and seasonal displays, anddocument discrepancies for loss prevention● Designed and created unique hand drawn signage for the Gourmet and Beer & Winedepartments in store, as well as hand drawn store front signage

Internship in pre-press department, job included making files print ready, layout, printing proofs, and printing masters to go to press.