Ashley Underwood, Pmp Email & Phone Number

United States

Honolulu, Hi

Serve clients as a Project and Program Manager, responsible for managing from project initiation and planning through execution, monitoring & controlling, and closure.• Work with a range of Hawaii organizations - from healthcare to education and human services - on initiatives including modernization of IT infrastructure and applications, implementation of new software and integration with third-party vendors, functionality updates and workflow changes to existing software and processes, policy and procedure updates and compliance reviews, and data governance planning• Create project plans for each assignment, working with stakeholders to define scope, duration, and staffing needs. Track each project to the plan, maintain stakeholder engagement throughout the project, and ensure projects are delivered on time and within budget• Serve as a liaison between technical and operational teams to ensure understanding of complex concepts and well-informed decision-making, as well as effective escalation and mitigation of project risks

Verona, Wi

Led as a Project Manager for customer teams’ multi-year implementations of Epic’s medical record solution, from the design and signoff phase to build, testing, training, and go-live.• Successfully managed multiple hospital implementations concurrently in a total of nine Epic engagements spanning fourteen hospitals and 300 clinics over the course of four years• As an Application Manager (AM), managed Application Coordinators (ACs) on each project to ensure they provided quality support to the customer. Oversaw and provided guidance on all tasks, deliverables, and presentations and mentored ACs to develop their skills and prepare them for the AM role on future projects• Special international assignments in Copenhagen and Dubai to assist onsite with management, workflow design, and build leading up to complex go-lives• Was appointed an internal leadership position to oversee 35 staff on internal projects to monitor customer success, drive development ideas, and keep application materials up to date• Special assignment as the process improvement lead for one of the core Epic applications, leading a group of ten functional area owners in business process and workflow improvement projects

Raleigh, Nc

Developed PR pieces to advertise customers' go-lives and successes, and designed marketing collateral, including Marketplace logo and bill stuffers, for both TeleHealth Services and TELEVUE divisions.

Bsba, Business Administration

Activities and Societies: AIESEC, International Friends, National Society of Collegiate Scholars, Student Friends of the Ackland Art.

High School