Ashley Franks Email & Phone Number

Philadelphia, PA, US

Philadelphia, Pennsylvania, United States

• Mapping learner experience / user experience / customer experience concepts and experience of applying these to create engaging learning experiences
• Develop learning with a focus on e-learning curriculum design, learning content curation and learning content creation
• Collaborate closely with the Digital Transformation Office (DTO) to drive the transformation agenda across the organization.
• Consult key stakeholders, HR teams, and global business leaders to identify learning needs on a continuous basis.
• Measure the effectiveness of digital learning solutions and adjust strategies accordingly.
• Stay informed of digital learning trends and technologies to ensure lessons are at the forefront of learning and development.

Bruchmühlbach-Miesau, Rhineland-Palatinate, Germany

• Deputy Chief Learning Officer- Auditing HR processes and implementing daily routine and training improvements; Creating benchmarks to monitor and measure best practices; Constructing workflow charts, spreadsheets, and.
• Learning Management System Administrator and Registrar- Spearheaded pandemic move to virtual learning; Design and registrar of company Topyx LMS; Maintaining serving as registrar in SharePoint registration site, Moodle.
• Senior Instructional Designer- Using AGILE, SAM, and ADDIE models for conceptualizing, designing, and preparing full package of training course materials for soft and technical skills; Designing and producing.

Orlando, Florida Area

• Technology Consultant – Planned initiated and oversaw agency revision of 3 graduate level courses for Instructional design and Educational Technology; Assessed potential course set-backs and created recommended.
• Media Integration– Conceptualizing, designing, and scripting course podcast series; Using Thaigi gamification strategies created interactive gamified virtual quizzes that utilized sound clips, video reels, and a point.
• Instructional video tutorial to show graduate students how to properly locate peer reviewed resources in the UCF Library database
• Developing e-quizzes using Articulate (SCORM) packages
• Communicating instructions, standards, and protocols for podcast recording and citing procedures to participating SMEs
• Maintaining Canvas site by updating course pages, assignment instructions, auto grading settings, and outdated and broken links

Lawrenceville, New Jersey

• Instructional Designer- Determining course objectives by studying business functions and working with subject matter experts; Developing e-courses using Articulate and Captivate SCORM packages, and PowerPoint programs.
• Business Process Manager- Developing new course processes, maintenance process, saving conventions, and framework for modifying existing materials; Creating and maintain Share pint and Office 365 shared folders.
• Content Development Team Coordinator- Developing team infrastructure documents, project dashboards, team Gantt tracking sheets; Researching and developing new production processes and making modifications to existing.
• Technology Consultant for hires and products- Completing hiring flow charts, evaluation of work samples, interview panels and necessary on boarding paperwork for HR; On-boarding new Instructional designer.
• Project Manager- Monitoring, overseeing, and documenting all aspects course development and tracking team activity; Resolving content/course structure problems; Liaison between Standards, Marketing and Education and.

Tallahassee, Florida Area

• Deputy Chief Learning Office- Promoting importance of learning and ROI to stakeholders; Assisting in setting goals and formulating strategies for training, learning and development, and disseminating knowledge and.
• Technology Integration Consultant- Planned initiated and oversaw agency wide training plan for company conversion to Office 2016; Assessed potential project set-backs and created recommended solutions; Employed Gagné's.
• Senior Technology Trainer- Conceptualizing, designing, and preparing full package of training course materials and conducting e.g. participant guides, power points, quick reference guides, etc. Creating instructor-led.
• E-course Instructional Designer and Monitoring/ Tracking agency wide training compliance trainings; Developing e-courses using Adobe Captivate, Articulate, SCORM, and Power Point programs; Creation of standards and.
• Learning Management System Administrator-- Maintaining serving as registrar in SharePoint, Moodle and Topyx (LMS), and other SQL databases; Creating catalog courses and class times; completing courses and assigning.

Tallahassee, Florida Area

• Instructional Designer- Creation of Statewide Shared Service Contract Management Project manual; Determining operational objectives by studying business functions and working with subject matter experts; Developing.
• Course Creator- Evaluating e-learning output requirements- Determining possible users and writing improved procedures for roll-out; Curriculum and course design using andragogy learning theory and technical knowledge.
• Project manager- Monitoring, overseeing, and documenting all aspects project progress by tracking team activity; Resolving content and course structure problems; Liaison between Contract Management and Staff.

Orlando, Florida Area

• Plan, organize and deliver an instructional program in an online and web streaming environment; Instruct and facilitate a meaningful learning experience of the course competencies curriculum through distance delivery.
• Participate as a subject matter expert in the development of new course offerings and evaluator of existing courses; Collaborated with peers to enhance the instructional environment; Participating in research and.
• Identified, selected, and created instructional resources to meet student needs; Monitored and adjusted curriculum and instruction based upon student needs and created plans for improvement; Managed online class.
• Maintained effective and efficient record keeping procedures; Demonstrating gains in student performance; Organizing and implementing instructional program that results in meeting specific course and school-wide.
• Communicated with students, parents, internal and external professionals within established timeline; Taking steps needed to communicate within ESOL standards; Provide appropriate feedback on work;

Master Of Education (M.Ed.), Educational/Instructional Technology

Bachelor’S Degree, Secondary Education And Teaching, 3.86 Gpa

Activities and Societies: Deans List, Kappa Delta Pi honor society, Tau Sigma honor society, Future Educators Association, Black Student.

High School Diploma

Education record