Ashley Gallardo Email & Phone Number

Syracuse, New York, United States

-Develop and implement personnel policies and practices that will ensure fair and consistent treatment of employees. Communicate changes in policies to employees and managers. -Oversee the recruitment process including on-boarding of new employees. -Ensure that company policies are consistent with affirmative action, equal employment opportunity and all other legal requirements. -Verify that all new employees are eligible to work in the United States by overseeing the E-verify process. -Handle all employee relations issues, conducted investigations, issued disciplines when necessary, and handle the termination process. -Oversee the benefit enrollment process including open enrollment, all LOA programs including disability, PFL, FMLA.-Oversee the worker’s compensation claims and process as needed. Report to OSHA when needed. -Process unemployment claims on a timely basis and attend unemployment hearings when necessary.-Attend and participate in grievance and labor management meetings with 1199 SEIU.-Maintains a relationship with union leadership-Responsible for all labor related functions including labor agreement preparation & negotiation; manages labor/management meetings; contract interpretation & compliance; manages grievance process; manages union/supervision relations; training of supervisors on labor agreement and/or labor law; prepares for arbitration, EEOC & SDHR cases.-Oversee the performance evaluation process.

-Acted as the on-site HR Manager for the Liverpool location for 10 months. -Processed payroll weekly using Kronos/ADP for the Liverpool facility. -Handled the entire recruitment process for the Liverpool facility by screening applicants, setting up interviews, on-boarding all new candidates, conducted background checks, administered on-site drug screens, and scheduled them for general orientation. -Handled all employee relations issues, conducted investigations, issued disciplines when necessary, and handled the termination process. -Processed unemployment claims as needed. -Served as the main Regional HR Operations Manager for 10 locations. - Provided ongoing training, evaluation, and audit of the site HR function for quality and consistency of work. Recommend training or appropriate next steps as necessary. -Provided substantive input for the selection, and annual performance evaluation of each site HR representative. -Partnered with and provided necessary back up/support to site HR representatives when necessary. -Proactively managed and resolved employee and labor relations issues such as harassment allegations, employee disputes, and employee misconduct. When appropriate, conducts thorough workplace investigations to ensure an appropriate response. Initiates corrective action as indicated. -Assisted with the design, development, and administration of the company handbook for all facilities. -Conducted regularly scheduled calls and "as needed" on-site visits to train, audit, develop strong relationships with assigned facilities. -Worked with site leadership and other key leaders to determine facility-specific HR needs.-Supports and audits legal compliance within HR and makes appropriate policy and procedural and staffing recommendations. -Provides all HR support required for assigned facilities, including payroll, compliance, unemployment, employee relations, workers compensation, leave of absences, and all other HR tasks assigned.

Syracuse, New York, United States

-Serve as the main HR Business Partner for over 900 employees across 11 locations.-Partners with business units to ensure compliance with various Human Resources policies, procedures, current collective bargaining agreements, laws, standards, and government regulations.-Proactively manages and resolves employee and labor relations issues such as harassment allegations, employee disputes, and employee misconduct. When appropriate, conducts thorough workplace investigations to ensure appropriate response. Initiates corrective action as indicated. -Possess a strong understanding of the organizational operations, values & culture to support & promote the organization’s vision, mission & strategies.-Coordinates unemployment claims and represents the company as needed for unemployment hearings. -Collaborates with key HR & operational functions in order to develop, design & deliver solutions/initiatives in areas such as Performance Management, Staffing/Workforce Strategy, Retention, Talent Management, Payroll/Scheduling, Leave & Benefit Administration, & Compensation.-Maintain a relationship with union leadership at the business unit level.-Regularly generates statistical reports regarding all Human Resources functional areas to business unit leaders showing progress towards achievement of set goals. -Responsible for all labor related functions including labor agreement preparation & negotiation; manages labor/management meetings; contract interpretation & compliance; manages grievance process; manages union/supervision relations; training of supervisors on labor agreement and/or labor law; prepares for arbitration, EEOC & SDHR cases.-Track employee travel plans and coordinate COVID-19 testing if necessary.-Provides training as needed to business unit staff on HR related matter-Manage the union employee PTO buyback process each year.

Syracuse, New York, United States

-Provided on-site support to the negotiation team for the 2020 contract negotiations with SEIU 1199 for the Syracuse and Auburn locations.-Assisted in coordination, implementation, and tracking for union PTO buyback.-Recorded grievances into the tracking system. Schedule Step III grievance meetings and track grievances through all steps to closure.-Enter employee disciplines into the ADP HRIS system.-Attend and takes notes or minutes at a variety of meetings and discussions (i.e. grievance meetings, labor management meeting, investigation interviews, disciplinary meetings, and 8 factor meetings for charge notifications after hire)-Supporting the job bidding process by recording job bids promptly and determining whether an employee is an eligible bidder based on contractual language. -Prepare material for biweekly Attendance Committee meeting, attend, and takes notes. Call employee when they are eligible to appear before the committee. Send letters to employees when they are not eligible to appear.-Collecting resignations and conducting exit interviews with employees for retention analysis.-Process tuition reimbursement requests, as well as license/certification/membership reimbursements.-Write job abandonment letters, termination letters, and status of employment letters for employees-Process termination personnel change forms for terminated employees. Process request to fills to open jobs of employees that are terminated or transferred positions. Process transfer personnel change forms to move employees to different positions.-Schedule investigation meetings with employees/union and management.-Process all unemployment claims for the organization. Gather information for the business partner to prepare for unemployment hearings.-Meet with employees to discuss various items when the respective business partner is not available.

Syracuse, New York, United States

-Recruit/interview candidates for non-clinical positions.-Conduct all new hire onboarding for union and non-union employees.-Staff/coordinate the Certified Nurse Aide Training Class.-Pre-screen potential candidates for open positions.-Foster open communication with the hiring managers, recruiters and generalists.-Coordinate with hiring managers to set up interviews with potential candidates.-Update applicant tracking database/continuous follow up with candidate.-Ensure compliance with New York State Department of Health.-Conduct criminal investigation analysis with candidates if applicable.-Train new employees/manage front desk operations. -Participate in recruiting events.-Coordinate/conduct new employee orientation.-Schedule all pre-employment appointments for candidates (i.e. health office physical/drug screen, functional assessments, and fingerprint appointments).-Perform compliance audits.

Syracuse, New York, United States

-Interact with clients on a professional as well as a personal level.-Investigate unemployment claims filed against client’s accounts.-Process and protest multiple unemployment claims on a daily basis for each client’s account.-Demonstrate time management skills to meet multiple deadlines on a daily basis.-Coach and educate clients regarding various unemployment issues as needed or requested.-Adhere to NYS Regulations and Guidelines.

Master Of Science - Ms, Literacy Education

Bachelor Of Science - Bs, Childhood Education

High School Diploma, General Studies