Ashley Gerkin Email & Phone Number

Greensboro, Nc, Us

•Manager with a proven track record leading a dynamic team in quote and order entry, ensuring precision and efficiency.•Expert in scoping projects, aligning team goals with client expectations to deliver successful outcomes.•Diligently tracks On-Time Delivery (OTD) metrics, analyzes when they drop, and create solutions for improving them. • Proficient in crafting Standard Operating Procedures (SOPs), Work Instructions (WIs), and Reference documents (REFs) streamlining processes for enhanced team performance.•Dedicated to training and mentoring new hires, fostering a collaborative and skilled workforce.

•Set up quotes and orders for translation projects for clients, sales reps, and the operations team• Handle setting up detailed and complex translation/localization jobs such as eLearning courses, video localization, and Flare files. • Manage the team inbox on Front efficiently• Interact with customers daily in a professional manner to assist with their translation needs• I record training videos on various processes for new hires to watch• Train new CSRs • Run the weekly team meetings

Greensboro/Winston-Salem, North Carolina Area

• Prepared scopes of work and effectively communicated with subcontractors and clients regarding project schedule, potential change orders, and project coordination• Utilized AutoCAD and ArcGIS in designing project figures• Conducted field work for environmental site assessments

Greensboro, North Carolina

• Managed project timelines, including milestones such as questionnaire deadlines, project launch, data collection, and client deliverables for 30-40 projects at a time• Successfully supervised and scheduled projects with sub-contractors, clients, and junior level staff• Provided excellent customer service for a plethora of clients regarding proposals, projects, recommendations for next steps for their project, and invoicing• Collaborated with internal departments to ensure client satisfaction

Greensboro, North Carolina

I conduct Phase I and II Environmental Site Assessments including soil and groundwater sampling, monitoring well installation, and UST removal. I also perform Indoor Air Quality assessments.

I conduct Phase I Environmental Site Assessments, perform Indoor Air Quality assessments, perform radon testing, conduct Phase II Environmental Assessments, install monitoring wells, collect soil samples, and sample monitoring wells using a bailer or a pump system.

Greensboro, North Carolina

I have been volunteering here since I was in middle school. My responsibilities include: -tutoring children in math and reading -clerical work such as making copies and grading papers-making crafts with the students-helping the teachers in the classrooms -making bulletin boardsI have recently started substituting for teachers in the Guilford County Schools system.

Summerfield, Nc

I handled the front counter serving food, coffee drinks, and other items to customers. I took orders for cakes in the store and over the phone. I was a key holder who was responsible for opening and closing the store.

Raleigh-Durham Area, North Carolina

Researching oil and natural gas drilling laws in other states in order to help write rules for drilling in North Carolina. I mainly focused on environmental concerns when it comes to building and constructing the well sites. At the end of my internship I presented my research to the NC Mining and Energy Commission.

Master Of Business Administration - Mba, Finance, General

Bachelor Of Arts (B.A.), Geology/Earth Science, General

Activities and Societies: Sigma Gamma Epsilon

Bachelor Of Arts (B.A.), Biology/Biological Sciences, General

Activities and Societies: Sigma Gamma Epsilon, Helping Paws

Geology

6 week intensive geology field course in New Mexico and Colorado. Geologic Mapping of various sedimentary and metamorphic formations.