•Provides equitable delivery of library services to all people through the development of programs, policies, practices, and behaviors which make the library available to all organizations and residents of Iberville Parish. •Facilitated training and management of a system-wide branch to execute impactful library outreach services, ensuring alignment with organizational goals.•Developed and managed budgets, meticulously planned, organized, and executed diverse outreach programming… Show more •Provides equitable delivery of library services to all people through the development of programs, policies, practices, and behaviors which make the library available to all organizations and residents of Iberville Parish. •Facilitated training and management of a system-wide branch to execute impactful library outreach services, ensuring alignment with organizational goals.•Developed and managed budgets, meticulously planned, organized, and executed diverse outreach programming, contributing to increased visibility and community engagement.•Produced compelling promotional materials in both digital and print formats, effectively promoting library initiatives and services in adherence to communication standards.•Demonstrated expertise as a Database Administrator and trainer for Library Aware digital marketing software, ensuring effective utilization and training across the organization.•Cultivated and maintained strategic partnerships with community groups, schools, and at-risk populations, fostering collaborative efforts to enhance the reach of library services.•Proficiently managed and maintained comprehensive library records, ensuring accuracy, accessibility, and compliance with established protocols, contributing to efficient retrieval and organization of critical information.•Delivered effective teaching sessions and provided expert reference services to library patrons, offering guidance on information retrieval, research methodologies, and utilizing library resources, thereby enhancing the community's access to valuable information, and fostering a culture of continuous learning. Show less

• Executed diverse programming for children aged birth to ten, aligning activities with educational objectives.•Managed all circulation tasks, encompassing desk operations during opening and closing procedures.•Delivered professional in-person and phone-based reference services, ensuring exemplary patron communications.•Conducted collection maintenance, including display upkeep and shelf grooming, enhancing accessibility.

• Ensured accurate and timely collection of all data and required forms necessary for the processing of charges/claims, and ultimately, the receipt and processing of payments owed to Ochsner Health System• Explained insurance benefits and collects co-pays, deductibles and self-pay portions due, and informed patient of financial responsibility• Preauthorize patient insurance prior to their appointment

• Organized, led, and promoted theatrical in theatrical activities to children under the ages of eighteen. • Assisted the director in assembling informational materials to distribute to students.• Served as a chaperone for trips to Disney.