Manage operations for a fine art printmaking press with a focus on operationalizing the business and its approach to customer support in its earliest stages- Continuously develop and iterate on policies and procedures to align with business objectives, utilizing clear communication to convey changes and expectations to the staff- Collaborate with customers to manage orders, pricing, creative services procurement, and secure shipment of fine art goods- Ensure alignment of production… Show more Manage operations for a fine art printmaking press with a focus on operationalizing the business and its approach to customer support in its earliest stages- Continuously develop and iterate on policies and procedures to align with business objectives, utilizing clear communication to convey changes and expectations to the staff- Collaborate with customers to manage orders, pricing, creative services procurement, and secure shipment of fine art goods- Ensure alignment of production goals and expectations through close collaboration with staff, customers, and visiting artists- Balance multiple projects and deadlines at once; effectively prioritizing to accommodate tight deadlines and turn around times Show less

Owned the end-to-end update of the company database; included requirements gathering across the entire organization, quickly learning Filemaker and how to leverage it to create an intuitive system for multiple teams, and creating documentation and training to support staff in transition to that database-Maintained and improved database performance by addressing user reported bugs and implementing fixes for our 20+ user RDBMS-Coordinated with department leads to improve existing… Show more Owned the end-to-end update of the company database; included requirements gathering across the entire organization, quickly learning Filemaker and how to leverage it to create an intuitive system for multiple teams, and creating documentation and training to support staff in transition to that database-Maintained and improved database performance by addressing user reported bugs and implementing fixes for our 20+ user RDBMS-Coordinated with department leads to improve existing workflow and increase user efficiency in all departments including project management, transport, crate design, building, and packing-Structured pricing for Gallery, Exhibition, Museum Services, and Transport departments-Provided pricing for custom packing solutions and new product Show less

-Generated daily estimates for the comprehensive costs of fine art crating services including: crating, onsite packing, art handling and local transport

Administrated the seasonal product development process across multiple divisions of the organization-Liaison between Design Directors of each division and respective suppliers-Scheduled and hosted mill appointments and maintained vendor relations-Coordinated roll-out of new collections to multiple teams ensuring that deadlines were met in time for each season-Prepared and coordinated materials for sales meetings and trade shows-Communicated with warehouse and sample… Show more Administrated the seasonal product development process across multiple divisions of the organization-Liaison between Design Directors of each division and respective suppliers-Scheduled and hosted mill appointments and maintained vendor relations-Coordinated roll-out of new collections to multiple teams ensuring that deadlines were met in time for each season-Prepared and coordinated materials for sales meetings and trade shows-Communicated with warehouse and sample departments to resolve quality control issues Show less

Oversaw the development and production of all hand-painted textiles from concept through shipping. Developed techniques to create highly customized, one-of-a-kind installations and art pieces. Efficiently managed production schedule, full and part-time staff, sample department stock and distribution, showroom displays and sampling. -Aided in the development of new product. -Extensive expertise in mixing and color matching water-based pigments & dyes. -Ordered and… Show more Oversaw the development and production of all hand-painted textiles from concept through shipping. Developed techniques to create highly customized, one-of-a-kind installations and art pieces. Efficiently managed production schedule, full and part-time staff, sample department stock and distribution, showroom displays and sampling. -Aided in the development of new product. -Extensive expertise in mixing and color matching water-based pigments & dyes. -Ordered and accessioned all studio and production materials, sourced tools and materials for bespoke projects. -Maintained detailed records of all production and studio experiments. -Generated daily quotes for custom orders and provided pricing for new products. -Interviewed, hired and trained staff. Show less