Ashley Jacobi Email & Phone Number

Canada

Various Locations

Provide a high-level of front-line customer service with respect to providing information to and communicating with the general public and staff to address a variety of inquiriesComplete payroll, administrative paperwork and reports, balance and verify daily revenue, assist training Customer Service Representatives and provide administrative support to the full time Facility ClerkStrong skills in computer programs; windows, class and outlook Assist with promotion of programsProvide program information and program availability, process program registrations and facility bookings and accept payments Ability to work independently with minimal supervision and under time constraints.Strong organizational skills and ability to meet deadlinesProvide excellent customer service and respond to customer complaints/concernsSupervise and new part-time staff including training and assisting on shift Capable of being a high-energy staff and working with team members in high pacedComplete related administrative tasks, including registration, programming, reports, cash handling and coordinating daily routines effectively. Deals courteously and effectively with the general public, staff and other departmentsMaintain an understanding of department programs and services

Cassie Campbell Community Centre

Develop a high quality program that is stimulating and enjoyable for all participants and staff. Provide supervision, guidance and coaching to staff and volunteers. Responsible for the safety and wellbeing of registered participants at all timesChild and Youth Leaders reporting to the director Recruit, supervise, coach and evaluate staffAssist with promotion of programsDevelop, deliver, evaluate and document staff training and meetingsPlan and organize high quality safe and stimulating programs for all levels of participantsFacilitate daily attendance reporting including follow up telephone calls in the event of absent participantComplete administrative duties in a timely manner (i.e. staff and program schedules, reports and incident/accident reports)Administer medications according to policyHandle program feedback in a professional manner by providing exceptional customer serviceMonitor the use of equipment and supplies, conduct inventory counts and re-stock as neededReport all concerns, accidents and incidents to immediate supervisor for follow up and take appropriate actionMaintain complete vigilance while on duty and be ready to respond to any emergency situationMaintain an understanding of department programs and servicesUnderstand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staffAttend meetings/training as required

Toronto, Canada Area

Promptly take and answer incoming customer service calls and emails for all technical service requisitions Enter customer’s information in the computer software in order to issue a work-order Dispatch all service calls to the appropriate office/technician including all appropriate information Confirm to customer’s completion of all service and maintenance work by updating the computer software or by contacting the customer directly. On a daily basis, do a follow up with customers, team members at branch level Issue purchase orders as required Verify quote generation and follow up through work order process Enter all necessary information in order for the invoice to be process Verify all work orders for accuracy and proper completion Assist in planning of technical training Assist with various administrative duties as required.

River Grove Community Center & Frank Mckechnie Community Center

As an Instructor with the City of Mississauga I am responsible to assist in the delivery and operations of a comprehensive recreation program, as developed by Recreation Division to meet the needs of all the participants and to ensure adequate safety while facility leisure activities. Specifically, the job duties include:-Support the objects and philosophies of the specified sport program through quality instruction and excellent public and staff relations.-Instruct, supervise and co-ordinate a comprehensive recreation program to meet the needs of all participants.-Plan, conduct and evaluate the program.-Accurate completion of administration duties (i.e. daily attendance; facility checks, equipment inventory).-Provide students with instruction and supervision while effectively ensuring the safety of all participants.-Conduct safety checks of program equipment and allocated facilities daily-Adhere to all program policies and standards as they relate to program content and delivery-Effectively provide quality customer service and act as knowledgeable resource to participants, parents and volunteers and co-workers.-Effectively and in a timely manner communicate any issues/information that could impact the quality and safe delivery of the program to the MOD or your direct supervisor.-Perform emergency procedures as required.-Complete all mandatory online e-Learning modulesTo obtain this position I was required to have:-Secondary School Diploma-Principles of Healthy Childhood Development or High Five Sport certification.- Emergency First Aid/CPR “B” certificate-The ability to perform and teach to different levels of participants and demonstrate strong leadership and organizational skills.All of these skills and requirements have helped me further developing teaching abilities and have improved over the year.

Bachelor’S Degree, Parks, Recreation And Leisure Studies

Bachelor'S Degree, Early Childhood Education And Teaching

Early Childhood Education And Teaching