Ashley Hall Email & Phone Number

New York, Ny, Us

New York, New York, United States

- Handle assigned artists' digital and physical product logistics and operations, ensuring that digital content is delivered in a timely manner and to required specifications using Orchard technology systems, and that physical releases make their way to market by way of coordinating with sales, manufacturing, and inventory management- Manage complex digital production for release set-ups in accordance with artist and campaign specific needs- Organize marketing campaign strategies with product managers and the Artist & Label services team, conceptualizing the goals of priority projects to ensure the global sales and marketing departments have all assets to properly solicit and market artists' distributed releases- Implement content design through the creation and maintenance of the Artist & Label Services internal website- Support marketing operations by compiling, formatting, and analyzing data on the Artist & Label Services department’s priority artists

- Completed data requests provided by clients and internal staff for various business needs- Trafficked and verified audio, metadata, and artwork in accordance with production deadlines, content guidelines, and DSP style guide conventions, while ensuring that high volumes of content are delivered in a timely manner to required specifications and marketing deadlines- Managed client data and outreach projects per specifications and upper management protocol- Liaised with various departments (particularly Retail Marketing, Accounting, YouTube, Operations, etc.) to meet client needs- Troubleshot various client issues as part of a support team, while working as a single point of contact for a large volume of Orchard-distributed clients

- Aided with potential candidates for recruiting and hiring- Organized marketing initiatives using social media, increasing followers on Instagram and Facebook

- Compiled and formatted marketing information on multiple artists associated with record labels affiliated with the company- Prepared promotional materials for mailing while keeping abreast with The Orchard’s mailing budget- Maintained marketing library by checking and replenishing inventory for the company’s vendors

- Provided high-quality customer service to enhance customer purchases and payment process- Managed, organized, and maintained inventory and store displays for optimal customer experience- Strengthened customer relation skills through effective resolution of customer concerns in a fast-paced environment